Katherine Qualkenbush
Paoli,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Takes pride in work performance and strives to go above requirements while ensuring the success of co-workers.
Overview
16
16
years of professional experience
Work History
Personal Banker
Springs Valley Bank And Trust
08.2022 - Current
- Improve customer satisfaction by providing personalized banking solutions and exceptional service.
- Enhance client retention with proactive follow-ups and timely resolution of account issues.
- Maintains compliance with bank policies and regulations while executing various financial transactions for customers.
- Contributes to positive work environment, fostering teamwork among colleagues to enhance productivity levels.
- Supports managers in implementing operational improvements that increased efficiency across branch network.
Expanded Functions Dental Assistant
Springs Valley Dental Care
08.2008 - 08.2022
- Assisted dentists in complex procedures, including dental implants, bone and tissue grafts, ensuring efficient and high-quality treatment outcomes.
- Maintained strict adherence to infection control protocols, safeguarding health of patients and staff.
- Contributed to positive patient experience by effectively addressing concerns and answering questions about dental treatments.
- Applied fluoride varnish and sealants.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
Education
High School Diploma -
Greenwood High School
Greenwood, IN05.1988
Skills
- Relationship Building
- Banking Policies and Procedures
- Customer Satisfaction
- Expanded Function Dental Assistant Certification
- Radiography Certification
Timeline
Personal Banker
Springs Valley Bank And Trust
08.2022 - Current
Expanded Functions Dental Assistant
Springs Valley Dental Care
08.2008 - 08.2022
High School Diploma -
Greenwood High School
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