Katherine Reynolds
Kenner,LA
Summary
Dynamic hospitality professional with proven success at multiple restaurants, excelling in staff supervision and reservation management. Recognized for enhancing guest experiences and streamlining operations. Adept in POS systems and conflict resolution, fostering a welcoming environment while training teams to deliver exceptional service.
Overview
4
4
years of professional experience
Work History
KEY MANAGER
OUTPOST 45
05.2023 - Current
- Instrumental in the opening of the restaurant which included establishing host stand procedures and implementing a reservation system (Resy)
- Key FOH manager with oversight of over 200 covers, corresponding with guests for reservations and private parties, managing staff, liquor orders, and opening/closing the facility
HOST MANAGER
VELVET CACTUS
03.2022 - 05.2023
- Managed a team of hosts to properly seat the restaurant
- Controlled the pacing of the restaurant while ensuring guests felt welcomed
- Maintained a clean and efficient environment
LEAD BARISTA
CHATEAU CAFÉ
12.2020 - 12.2021
- Worked as a barista/waitress making drinks for customers and taking orders
- Performed inventory checks, opened/closed, balanced cash drawers, and trained newly hired employees
Education
Bachelor of Science - Hotel, Restaurant, And Tourism Administration
University of New Orleans
New Orleans, LA05.2025
University of Mississippi
Oxford, MSSkills
- Hospitality
- POS operations
- Conflict resolution
- Organization
- Communication
- Microsoft Office Suite
- Team training
- Reservation management
References
References available upon request.
Timeline
KEY MANAGER
OUTPOST 45
05.2023 - Current
HOST MANAGER
VELVET CACTUS
03.2022 - 05.2023
LEAD BARISTA
CHATEAU CAFÉ
12.2020 - 12.2021
Bachelor of Science - Hotel, Restaurant, And Tourism Administration
University of New Orleans
University of Mississippi
Similar Profiles
SHEILYN JIMENEZ PONCESHEILYN JIMENEZ PONCE
Restaurant Cashier at La 45 Street FoodRestaurant Cashier at La 45 Street Food
Zackary WaldfogelZackary Waldfogel
Union Insulator at Local 45Union Insulator at Local 45
Danielle DeLaCruzDanielle DeLaCruz
4th Grade Classroom Teacher (ELL) at District 45- Ardmore Elementary School4th Grade Classroom Teacher (ELL) at District 45- Ardmore Elementary School
Jerry VealsJerry Veals
Warehouse Technician at Brown and RootWarehouse Technician at Brown and Root
Meiko Thompson, Ph.D.Meiko Thompson, Ph.D.
Associate Professor at Southern University at New OrleansAssociate Professor at Southern University at New Orleans