Katherine Rimbey
Sparks
Summary
I've worked in customer service and marketing, and tasks in business by leading and working in retail and volunteering. As the Marketing Manager at my school café, I handle finances and pricing, branding and promotions, as well as preparing food, drinks, and cleaning tasks. In my job in retail as a sales associate for Rack Room Shoes, I've provided customer service, handled transactions, worked with customers, cleaned and organized the store when needed, Etc. Through my volunteer experience at the Nevada Humane Society, I assisted with cleaning tasks, working with animals and possible adopters, and provided care for the animals. These experiences have helped me build stronger communication skills, teamwork, and leadership skills, while giving me hands on experience in customer service and business operations.
Overview
2
2
years of professional experience
Work History
Marketing Manager
Ricks Corner Cafe
Reno
11.2025 - Current
- Managed café finances, set competitive prices, and promoted products to increase customer engagement.
- Developed branding ideas to attract students and staff, enhancing café visibility.
- Baked items, made drinks, and assisted with daily operations to ensure smooth service.
- This role has helped me build strong skills in teamwork, responsibility, customer service, and basic business management.
Sales Associate
Rack Rooms Shoe Store
Sparks
04.2025 - Current
- Met sales quotas by utilizing upselling opportunities.
- Secured consistent customer sales with knowledgeable, friendly support.
- Maintained customer satisfaction, quickly resolving issues and offering assistance.
- Recommended merchandise to suit customer budget and preferences.
- Confirmed prices and processed payments to complete sales.
- Maintained presentable store shelves, racks, and bins through regular resets to enhance customer shopping experience.
- Fostered customer loyalty through exceptional service and proactive follow-up communication.
- Maintained clean and organized sales floor for optimal shopping experience.
- Offered guidance on installation and troubleshooting for customers requiring additional assistance.
- Reduced store thefts by implementing strategic monitoring and actively observing customer interactions.
Volunteer
Nevada Humane Society
Reno
10.2024 - 04.2025
- Cared for cats and small animals daily, contributing to their well-being.
- Assisted potential adopters by answering questions and facilitating connections with animals.
- Organized and maintained cat areas, cleaned kennels, ensured safe and comfortable spaces for animals.
- This experience strengthened my responsibility, communication, and teamwork skills while helping care for animals and support the adoption process.
Education
Debbie Smith CTE High School -
Debbie Smith CTE High School
Reno, NV06-2026
Academy of Arts, Careers, And Technology -
Academy of Arts, Careers, And Technology
Reno, NV06-2025
Skills
- Learned to properly communicate with with customers and peers
- Learned critical Marketing skills through my time at Debbie Smith
- Learned unique culinary and hospitality skills through my time at AACT
- Digital marketing
- Marketing analytics
Languages
German
Professional
Spanish
Limited
Affiliations
- Painting
- Going to the gym
- Hiking
- Swimming
Timeline
Marketing Manager
Ricks Corner Cafe
11.2025 - Current
Sales Associate
Rack Rooms Shoe Store
04.2025 - Current
Volunteer
Nevada Humane Society
10.2024 - 04.2025
Debbie Smith CTE High School -
Debbie Smith CTE High School
Academy of Arts, Careers, And Technology -
Academy of Arts, Careers, And Technology