Experienced Behavioral Health Care Manager skilled in crisis intervention, patient advocacy, and interdisciplinary collaboration. Proven ability to facilitate treatment plans and support clients with complex behavioral health needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Behavioral Health Care Manager
Horizon Blue Cross Blue Shield of NJ
Pennington
04.2020 - Current
Coordinated care plans for individuals with complex behavioral health needs.
Collaborated with interdisciplinary teams to refine patient treatment strategies.
Monitored patient progress and adjusted interventions as required.
Conducted comprehensive evaluations and interviews to assess client needs.
Advocated for patients' rights and access to essential health services.
Facilitated crisis intervention sessions for at-risk individuals in need of support.
Provided crisis intervention services when needed.
Collaborated with other healthcare professionals to coordinate care for patients.
Facilitated referrals to specialty providers such as psychiatrists or psychologists when indicated.
Advised individuals on how to access community resources related to behavioral health issues.
Provided psycho-education regarding diagnosis, symptoms, medications and resources available in the community.
Mental Health Therapist
Oaks Integrated Care
Cherry Hill
09.2018 - 04.2020
Provided tailored counseling services for adults facing mental health challenges.
Completed comprehensive intake assessments to guide treatment strategies.
Developed personalized treatment plans based on assessment outcomes.
Facilitated support network creation to enhance recovery success.
Mental Health Therapist
Intensive Outpatient Support Services at Oaks
Berlin
08.2013 - 08.2018
Conducted individual therapy sessions to address client needs and enhance mental health.
Facilitated group therapy sessions to foster peer support and shared experiences.
Utilized evidence-based techniques to strengthen client coping strategies.
Maintained accurate, confidential client records in compliance with regulations.
Provided crisis intervention support during emergencies for at-risk clients.
Educated clients on available mental health resources and community support services.
Attended workshops and trainings on current trends in psychology and counseling.
Conducted initial assessments to identify presenting issues and develop treatment plans.
Bilingual Mental Health Therapist
Center for Family Services
Camden
06.2012 - 07.2013
Delivered counseling and therapeutic services for children and families impacted by violence.
Employed trauma-focused cognitive behavioral therapy to aid recovery from domestic violence.
Facilitated group therapy sessions for Spanish-speaking mothers to enhance community support.
Conducted intake assessments for children and parents to evaluate needs.
Assisted in organizing group activities to promote engagement and healing.
Education
Master Of Arts (MA) - Professional Counseling
Seton Hall University
South Orange, NJ
05-2012
Bachelor Of Arts (BA) -
Ramapo College of New Jersey
Mahwah, NJ
05-2007
Dr. Charles E. Brimm Medical Arts High School
Camden, NJ
06-2003
Skills
Care coordination and crisis intervention
Comprehensive assessment and treatment planning
Patient advocacy and interdisciplinary collaboration