Katherine Rivera
Roosevelt
Summary
Dependable and customer focused worker with experience in healthcare, retail, and food service settings. Brings strong communication skills, attention to detail, and the ability to multitask and stay organized in high volume environments. Committed to delivering positive customer experiences and supporting team operations.
Overview
7
7
years of professional experience
Work History
Dietary Aide
Hempstead Park Nursing Home
Hempstead
07.2022 - Current
- Coordinated meal prep, portioning, and delivery for residents based on dietary orders.
- Communicated with nursing staff and residents to ensure accurate service.
- Maintained compliance with sanitation, safety, and healthcare facility regulations.
- Assisted residents during mealtimes and provided customer facing support.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
Retail Associate
Skechers
Levittown
11.2021 - 07.2022
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store displays to ensure an appealing shopping environment.
- Managed inventory levels and organized stockroom efficiently.
- Resolved customer inquiries and issues promptly to maintain positive relationships.
- Processed payments and handled exchanges, returns and refunds according to company policy.
Crew Member
Chipotle
East Meadow
08.2020 - 11.2021
- Collaborated effectively with team members to ensure smooth operations during busy shifts.
- Adhered to health department regulations regarding food handling procedures.
- Assembled and served meals according to specific guest requirements.
- Presented orders to guests within anticipated service times.
- Assisted in training new crew members on operational procedures.
- Resolved customer complaints in a professional manner.
Crew Member
Tropical Smoothie Cafe
Merrick
03.2019 - 09.2019
- Assembled and served meals according to specific guest requirements.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Educated customers on menu items, product ingredients and nutritional values.
Education
Associate of Science - Computer Science
Nassau Community College
Garden City, NY05-2027
High School Diploma -
Roosevelt High School
Roosevelt 08-2020
Skills
- Customer service and patient support
- Phone communication
- Record keeping
- Cash handling and POS Systems
- Food safety and sanitation compliance
- Inventory and restocking
Timeline
Dietary Aide
Hempstead Park Nursing Home
07.2022 - Current
Retail Associate
Skechers
11.2021 - 07.2022
Crew Member
Chipotle
08.2020 - 11.2021
Crew Member
Tropical Smoothie Cafe
03.2019 - 09.2019
Associate of Science - Computer Science
Nassau Community College
High School Diploma -
Roosevelt High School