Katherine Roseboom
Richland,MI
Summary
Experienced Admissions Advisor skilled in facilitating student admissions and providing comprehensive guidance throughout the application process. Excels in building meaningful relationships with prospective students and their families, ensuring a seamless and supportive experience. Results-driven professional with a strong track record of consistently exceeding targets and driving revenue growth. Proven ability to communicate complex information effectively and collaborate with academic departments to enhance the admissions journey.
Overview
18
18
years of professional experience
Work History
Admissions Advisor
CIEE
10.2023 - Current
- Conducted personalized consultations with new students to assess their goals and recommend programs, enhancing regional enrollment strategies.
- Represented the institution with professionalism and enthusiasm, effectively promoting programs and fostering a positive institutional image.
- Engaged with prospective students at Study Abroad fairs, providing comprehensive information about CIEE offerings and facilitating informed decision-making.
- Cultivated strong relationships with students, faculty, and enrollment teams, ensuring a collaborative and supportive admissions environment.
- Improved student satisfaction by delivering exceptional customer service and proactive guidance throughout the admissions journey.
- Partnered with academic advisors to develop customized plans for admitted students, aligning their academic paths with individual aspirations and needs.
- Advocated for student access to institutional resources, empowering them to utilize available support systems effectively.
- Proactively identified and resolved concerns of incoming students and parents, ensuring a smooth transition into study abroad.
Substitute Teacher
EduStaff
08.2020 - Current
- Led learning activities to boost emotional and social growth, helping students develop soft skills
- Collaborated with other educators and staff to ensure seamless daily operations
- Successfully managed challenging classroom situations and effectively diffused conflicts
ESL Tutor
VIPKid
04.2018 - 08.2022
- Conducted interactive one-on-one English lessons for Chinese students aged 5-10 via the VIPKid online platform
- Utilized VIPKid curriculum and teaching materials to deliver lessons covering fluent English speaking to Mandarin speaking children
- Successfully managed scheduling flexibility to accommodate various time zones and student needs
Admissions Representative
Everest Institute
07.2009 - 10.2012
- Recruited and enrolled prospective students, showcasing excellent communication and interpersonal skills
- Managed enrollment forms and documents, ensuring company and regulatory compliance
- Conducted financing interviews, addressing financial concerns and guiding students through the process
- Won 2010 campus Parthenon Award for the highest annual enrollments among the Kalamazoo team
- Consistently ranked in the top 10% of all Admissions staff, achieving exceptional performance
Account Representative
Thomson Reuters Tax and Accounting
07.2008 - 07.2009
- Qualified potential customers through proactive outbound phone calls, showcasing strong sales skills
- Built relationships with key influencers and decision-makers within prospective accounts
- Utilized company databases and tools effectively to maintain accurate records and facilitate sales processes
- Managed accounts, analyzing delinquencies and resolving ongoing issues
Retail Sales Representative
Nestle Retail Operating Center
06.2006 - 07.2008
- Exceeded sales objectives and managed area test projects to increase sales at retail chains
- Delivered internal presentations on new products and updates to customers, colleagues and supervisors
- Promoted to NROC trainer, contributing to the onboarding and coaching of new employees
Education
Bachelors of Business Administration - Sales and Business Marketing
Western Michigan University
Kalamazoo, MISkills
- Group instruction
- Customer Service
- Sales Data Analysis
- Creative Problem Solving
- Computer Literacy
- Student Recruiting
- Goal-oriented mindset
- Policy Interpretation
- Student Counseling
- Admissions
- Student Support
- Report Preparation
Volunteer Experience
- Volunteer, Richland Elementary PTO, Richland, MI 12/14/2023, Santa Workshop Coordinator, Effectively organized a buying and selling event for toys, engaging over 300 K-2nd grade students.
- Volunteer, Ryan Intermediate PTO, Richland, MI, 08/01/21, Current, Regular school volunteer, successfully organized small group math and literacy help for 4th grade students.
- Volunteer, Richland Elementary PTO, Richland, MI, 09/01/17, Current, Held leadership positions including Yearbook Chair 2020-2021., Regular volunteer for in school and after activities.
- Hospitality Chair, MOPS, Richland, MI, 08/01/22, 06/01/23, Coordinated smooth events, including arranging shipments of supplies and lining up extra volunteers for coverage.
Awards
Ziegler Half Marathon Completion, 04/01/23, Successfully completed the Ziegler half marathon, demonstrating dedication and perseverance.
Timeline
Admissions Advisor
CIEE
10.2023 - Current
Substitute Teacher
EduStaff
08.2020 - Current
ESL Tutor
VIPKid
04.2018 - 08.2022
Admissions Representative
Everest Institute
07.2009 - 10.2012
Account Representative
Thomson Reuters Tax and Accounting
07.2008 - 07.2009
Retail Sales Representative
Nestle Retail Operating Center
06.2006 - 07.2008
Bachelors of Business Administration - Sales and Business Marketing
Western Michigan University
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