Katherine Russell
Summary
Proven track record in enhancing financial operations at Jennings Orthodontics, adept in insurance documentation processing and benefits explanation. Excelled in client support, improving account management and data entry efficiency.
Overview
17
17
years of professional experience
Work History
Financial Coordinator
Jennings Orthodontics
07.2019 - Current
- Contacted insurance carriers to discuss policies and individual patient benefits.
- Answered questions over phone and in-person regarding billing, scheduling and treatment.
- Submitted claims to insurance companies on same day as patient treatment.
- Explained insurance benefits, fees and procedures to patients.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
Client Support Liaison
Lloyd and McDaniel
05.2010 - 05.2015
- Gathered, organized and input information into digital database.
- Managed client accounts
- Answered phone calls
- Successfully communicated with entities inside and outside of business.
General Merchandise Coordinator
Bellarmine University Bookstore
11.2007 - 05.2010
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assembled point of purchase promotional displays.
- Talked with vendors and suppliers about product orders and issues.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Ordered office supplies for faculty and staff
Education
High School Diploma -
Trimble County High School
Bedford, KYBachelor of Science - Apparel Design And Merchandising
Eastern Kentucky University
Richmond, KY05.2007
Skills
- Benefits Explanation
- Benefits knowledge
- Insurance documentation processing
- Skilled in Microsoft Office
- Data Entry
- Accounts Receivable
- Appointment Scheduling
- Payment Collection
Timeline
Financial Coordinator
Jennings Orthodontics
07.2019 - Current
Client Support Liaison
Lloyd and McDaniel
05.2010 - 05.2015
General Merchandise Coordinator
Bellarmine University Bookstore
11.2007 - 05.2010
High School Diploma -
Trimble County High School
Bachelor of Science - Apparel Design And Merchandising
Eastern Kentucky University
Similar Profiles
Linda Chapa-HearrellLinda Chapa-Hearrell
Treatment Coordinator at Town And Country OrthodonticsTreatment Coordinator at Town And Country Orthodontics
Charles WorrellCharles Worrell
Head Custodian at Jennings County SchoolsHead Custodian at Jennings County Schools
Tammy NelsonTammy Nelson
National Oilwell Varco at Eddie JenningsNational Oilwell Varco at Eddie Jennings