Katherine Saldana
Los Angeles,CA
Summary
Personable financial leader skilled in developing highly effective teams and managing daily branch operations with efficiency and a focus on client services. Well-versed in identifying areas in need of improvement and implementing actionable solutions to drive revenue and reduce expenditures. Aiming to fulfill a professional role to leverage several years of related experience.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Assistant Branch Manager
Chase Bank
Los Angeles, CA
09.2014 - 08.2026
- Managed daily operations and ensured compliance with banking regulations.
- Coordinated staff schedules and trained new team members to optimize branch efficiency.
- Overseen customer service initiatives to enhance client satisfaction and engagement.
- Supervised daily operations to ensure high-quality customer service and operational consistency.
- Trained and mentored staff on banking procedures and customer engagement techniques.
- Assisted in developing branch strategies that supported financial goals and improved overall performance.
Sales Associate
Express
Lakewood, CA
04.2012 - 09.2014
- Assisted customers with selecting merchandise and provided product knowledge.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Maintained store appearance and organized displays for optimal shopping experience.
Education
South Gate High School
South Gate, CASkills
- Branch operations
- Banking regulations
- Team development
- Customer service
- Banking compliance
- Team building
- Effective communication
Languages
English
Professional
Spanish
Professional
Timeline
Assistant Branch Manager
Chase Bank
09.2014 - 08.2026
Sales Associate
Express
04.2012 - 09.2014
South Gate High School