LAURA LARSEN

Monitor daily operations and support Branch Manager in necessary duties

Provide branch leadership in the absence of branch manager

Responsible for the day to day operations of the Branch which includes maintaining the vault, ATM reconciliation and branch audits

Produce daily and monthly reports

Address complaints and resolving problems

Process debit card disputes

Research and resolve member issues

Provide outstanding service to members and co worker

Responsible for processing and posting ACH,EFT and Sharedrafts

Process debit card disputes

Research and resolve member issues

Provide outstanding service to members and co worker

• Greeted customers and provided friendly customer service.
• Operated cash registers
• Resolved customer complaints in a professional manner.
• Balanced cash drawers at the end of each shift.
• Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
• Assisted customers with locating merchandise within the store.
• sold and redeemed lottery tickets