Natasha Williams
Queens,NY
Summary
Results-driven Assistant Branch Manager- Operations with expertise in enhancing efficiency and reducing waste. Utilizes financial analysis to drive profitability and growth while streamlining processes to improve service quality. Proven leadership in boosting team productivity and elevating customer satisfaction.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Assistant Branch Manager, Operations
JPMorgan Chase
New York, New York
11.2019 - Current
- Managed daily branch activities with strong commitment to operational excellence, focusing on risk mitigation, regulatory compliance, and accuracy.
- Proactively identify potential risks and implement preventive measures to ensure the branch is ready for a successful branch review.
- Apply exceptional attention to detail when reviewing and enforcing operational tasks within the branch.
- Collaborate with leadership on a branch and market level to support the operational needs of the firm.
- Contributed to the branch's overall performance by supporting the growth of the scorecard.
Education
Bachelor of Science - Information Technology
Southern New Hampshire University
Hooksett, NH 10.2025 - 11.2026
Skills
Results-driven Assistant Branch Manager- Operations with expertise in enhancing efficiency and reducing waste Utilizes financial analysis to drive profitability and growth while streamlining processes to improve service quality Proven leadership in boosting team productivity and elevating customer satisfaction
Results-driven Assistant Branch Manager- Operations with expertise in enhancing efficiency and reducing waste Utilizes financial analysis to drive profitability and growth while streamlining processes to improve service quality Proven leadership in boosting team productivity and elevating customer satisfaction
Accomplishments
- 2021 Assistant Branch Manager-Ops National Achiever.
- Branch Review Task Force
- JP Morgan Chase Controls Pillar member (2027)
- Mentor to new Assistant branch managers and Branch operations leads through out the region.
Timeline
Bachelor of Science - Information Technology
Southern New Hampshire University
10.2025 - 11.2026
Assistant Branch Manager, Operations
JPMorgan Chase
11.2019 - Current