KATHERINE SALINAS
Summary
Experienced professional in customer service and dispatch operations with strong communication skills. Recognized for punctuality, time management, and organizational abilities. Holds Class A CDL with Hazmat and Tanker endorsements, along with a valid TWIC card. Committed to delivering reliable and efficient service.
Overview
23
23
years of professional experience
Work History
Bank Associate
J.P. Morgan Chase Bank
Lake Worth, FL
10.2019 - Current
- Improved customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Mentored new hires by sharing best practices, bank policies, and procedures.
Process Server
Palm Beach County 1 5th Judicial Court
West Palm Beach, FL
08.2017 - 10.2019
- Provided proof of service in form of affidavit.
- Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
DISPATCHER
Services Experts Heating and air conditioning, Jupiter FL
Jupiter, FL
01.2017 - 08.2017
- Managed high-stress situations calmly and effectively, ensuring timely assistance.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
TICKET COUNTER AGENT
Airport Terminal Services, PBI
West Palm Beach, FL
01.2015 - 01.2017
- Exceeded expectations in consistently meeting individual performance goals while supporting team objectives as a dedicated Counter Agent.
Manager
D. R’s Lawn Service
West Palm Beach, FL
12.2003 - 01.2015
- Accomplished multiple tasks within established timeframes.
MANAGER
Al Marco Laundromat
West Palm Beach, FL
02.2003 - 12.2006
- Managed and motivated employees to be productive and engaged in work.
Education
Associates Degree - Medical
Florida Career College
West Palm Beach, FL10.2009
High School - High School
Cornerstone HS
Townsend, GA06.2007
Skills
- English/Spanish
- Detail Oriented
- Problem Solving
- Communication
- Customer Service Excellence
- Class A CDL
- Hazmat
- Tanker, double & triples
- Twice Card
Timeline
Bank Associate
J.P. Morgan Chase Bank
10.2019 - Current
Process Server
Palm Beach County 1 5th Judicial Court
08.2017 - 10.2019
DISPATCHER
Services Experts Heating and air conditioning, Jupiter FL
01.2017 - 08.2017
TICKET COUNTER AGENT
Airport Terminal Services, PBI
01.2015 - 01.2017
Manager
D. R’s Lawn Service
12.2003 - 01.2015
MANAGER
Al Marco Laundromat
02.2003 - 12.2006
Associates Degree - Medical
Florida Career College
High School - High School
Cornerstone HS