KATHERINE SAWYER
Louisville,KY
Summary
As an independent, self-starter with an aptitude for research and critical thinking, Kate is an expert in creative problem-solving, answering customer questions, and resolving issues. Her leadership skills are punctuated by her experience in diverse settings and empathy for others. She brings top-notch skills in oral and written communication, and active listening.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Community Events Volunteer
School of Massage
07.2019 - 12.2022
- Volunteered to provide free chair massages in corporate and residential settings
- Provided free sports massage to athletes in the Louisville Ironman Race
- Also provided lengthier massages in a clinical setting for the general public
- Provided Comfort Massage to the residents of the memory care wing in an assisted living facility.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Took active role in client and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Co-Owner
KIA-WIA, Inc.
01.2007 - 12.2009
- Provided assistance to 20+ families; facilitated 50+ sales per month on average
- Organized and started small 501(c)(3) non-profit that helped 20+ families of soldiers who were injured or killed in combat
- Head of fundraising and funds distribution across national level
- Coordinated fundraising events on a large-scale
- Conducted community outreach to veterans and families, organizing events based on their needs
- Responsible for maintaining sales, product production and distribution, marketing, and website maintenance.
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Prepared annual budgets with controls to prevent overages.
- Researched target market to discover customer needs and analyze competitor trends.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Identified business development challenges and customer concerns for proactive resolution.
Coordinator, Co-Leader
US Army Special Forces Battalion Family Readiness Group
01.2003 - 06.2009
- Event organizing and production; coordinated small to medium sized events during holidays, soldiers' deployment and return, and volunteer opportunities
- Coordinated with Army staff and leaders to arrange counseling and family resources in coordinated effort to provide assistance to military families.
- Gathered and organized materials to support operations.
- Enlisted support of volunteers and collaborated with businesses and community groups.
- Engaged in consistent and meaningful development conversations.
- Provided leadership, guidance and support to staff members.
- Spearheaded fundraising efforts to support social and community service initiatives.
- Managed volunteer programs focused on providing community services to underserved populations.
Cashier
Seven Eleven
06.1989 - 04.1990
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained cleanliness of store and met health standards for food items.
- Managed fuel pumps.
Cashier
Cumberland Farms
01.1988 - 12.1989
- Worked 3rd shift.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with general manager to solve problems and handle customer concerns.
- Upsold additional products and services to increase revenue.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Handled cash with high accuracy and took care to check bills for fraud.
- Managed fuel pumps
- Managed alcoholic beverage sales and locking of after hours refrigeration.
- Maintained clean storefront and met health codes for food areas.
Education
Massage Therapist Degree - Massage Therapy
Louisville School of Massage
Louisville, KY12.2022
High School Diploma -
Mt. Blue High School
Farmington, ME06.1987
Skills
- Health & Nutrition
- Project & Event Coordination
- Accounting
- Sales
- Small Non-Profit Management
- Flexible Schedule
- Operations Support
- Fundraising
- Telephone Etiquette
- Client relations strength
Certification
- Pre & Post Natal Coach, Girls Gone Strong, 2019-01-01, 2022-01-01, Providing guidance, training, and coaching to women pregnant throughout the different stages of pregnancy. As well as, awareness and understanding of the different physiological needs ranging from pre to post natal.
- Level 1 Certified Nutrition Coach, Precision Nutrition, 2019-01-01, 2022-01-01, Providing nutritional coaching and assistance with building healthy eating habits. Understanding and experience with dietary restrictions and doctor-approved elimination diets.
Pronouns
She/Her/Hers
Other Interests
In her spare time, she enjoys walking her dog, meditation, yoga, traveling, gardening, and expressing herself creatively through baking, fabric arts, and other mediums. Kate is commited to her children, granddaughter, and dog.
Timeline
Community Events Volunteer
School of Massage
07.2019 - 12.2022
Co-Owner
KIA-WIA, Inc.
01.2007 - 12.2009
Coordinator, Co-Leader
US Army Special Forces Battalion Family Readiness Group
01.2003 - 06.2009
Cashier
Seven Eleven
06.1989 - 04.1990
Cashier
Cumberland Farms
01.1988 - 12.1989
Massage Therapist Degree - Massage Therapy
Louisville School of Massage
High School Diploma -
Mt. Blue High School
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