Overview
Work History
Education
Timeline
AdministrativeAssistant

Katherine Schultz

Coronado,CA

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Undergraduate Admissions, University of San Diego
10.2018 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Temporary Administrative Assistant

Community Research Foundation
03.2018 - 05.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Medical Front Office Coordinator

California Head and Neck Specialists
12.2017 - 02.2018
  • Maintained a well-organized front office environment, contributing to a positive patient experience.
  • Assisted with training new front office staff members on essential job duties and procedures, ensuring a smooth onboarding process.
  • Coordinated referrals and authorizations for specialist consultations or treatment plans as needed.
  • Enhanced patient satisfaction through prompt responses to inquiries, accurate appointment scheduling, and clear communication of policies.

Medical Receptionist

Dr. Marc E. Kramer, ENT
01.2014 - 12.2017
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Certified Medical Assistant

Minor and James Medical
11.2009 - 02.2013
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Education

General Studies

San Diego Mesa College
San Diego, CA

Medical Assistant Certication -

Pima Medical Institute
Seattle, WA
10-2009

Timeline

Administrative Assistant

Undergraduate Admissions, University of San Diego
10.2018 - Current

Temporary Administrative Assistant

Community Research Foundation
03.2018 - 05.2018

Medical Front Office Coordinator

California Head and Neck Specialists
12.2017 - 02.2018

Medical Receptionist

Dr. Marc E. Kramer, ENT
01.2014 - 12.2017

Certified Medical Assistant

Minor and James Medical
11.2009 - 02.2013

General Studies

San Diego Mesa College

Medical Assistant Certication -

Pima Medical Institute

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Katherine Schultz