Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Employee of the Year 2017
Jaycees Project of the Year
Timeline
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Katherine Schumann

Honesdale,PA

Summary

Dedicated Medical Assistant with a proven track record at Wayne Memorial Community Health Centers, excelling in patient-focused care and medical records confidentiality. Skilled in phlebotomy and vital sign monitoring, I enhance patient outcomes through compassionate support and effective communication, ensuring a seamless healthcare experience.

Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Medical Assistant

Wayne Memorial Community Health Centers
07.2015 - Current
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Prepared and administered medications to alleviate patient symptoms.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Measured patient pulse oximetry.
  • Prepared lab specimens for diagnostic evaluation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Medical Laboratory Technician

Barnes Kasson Hospital
10.2012 - 07.2015
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
  • Prepared reagents and solutions, making readily available during testing for convenience.
  • Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
  • Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Trained and supervised new laboratory staff to improve skills in laboratory procedures.

Certified Nursing Assistant

AseraCare
09.2007 - 10.2012
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Education

No Degree - Communications

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA

No Degree - Undecided

Keystone College
La Plume, PA

Associate of Science - Medical Laboratory Science

Mccann School of Business And Technology
Dickson City, PA
08-2012

Skills

  • Intake control
  • Medical office administration
  • Phlebotomy
  • Patient-focused care
  • CPR
  • Health screening coordination
  • Vital sign monitors
  • Patient-handling equipment
  • Reliable transportation
  • Patient triage
  • Medical records confidentiality
  • Companionship and emotional support
  • Patient assessments
  • Electrocardiography (EKG)
  • Complex Problem-solving
  • First aid
  • EKG administration
  • Compassionate
  • Patient management
  • Specimen labeling

Accomplishments

  • Recognized for going above and beyond the call of duty.
  • Recognized for outstanding dedication to patient care.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Honesdale JAYCEES

Certification

  • CNA - Certified Nurse Assistant
  • CMA - Certified Medical Assistant
  • MLA - Medical Laboratory Assistant
  • MLT - Medical Laboratory Technician

Employee of the Year 2017

Was show cased as the first ever employee of the year for the organization, by overcoming obstacles with technology, allowing the office to function and see all the patients scheduled for that day.

Jaycees Project of the Year

During COVID, our group was unable to do our normal fundraisers. I collaberated with my group members to come up with non-contact fund raisers to benefit the Jaycees.

Also awarded for most profitable fair stand revenue for 2021.

Timeline

Medical Assistant

Wayne Memorial Community Health Centers
07.2015 - Current

Medical Laboratory Technician

Barnes Kasson Hospital
10.2012 - 07.2015

Certified Nursing Assistant

AseraCare
09.2007 - 10.2012

No Degree - Communications

East Stroudsburg University of Pennsylvania

No Degree - Undecided

Keystone College

Associate of Science - Medical Laboratory Science

Mccann School of Business And Technology
Katherine Schumann