Katherine Scrogham
Louisville,Kentucky
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
General Manager
GC Flight
05.2010 - 11.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Sales Executive
KJIL 104.7 FM
08.2008 - 04.2010
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable advertising schedules with new and existing clients to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential clients to highlight the features and benefits of advertising to the KJUL target demographic.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
Associate of Applied Science - Culinary Arts
Jefferson Community And Technical College
Louisville, KY06.1990
High School Diploma -
Presentation Academy
Louisville, KY05.1984
Skills
- Business Administration
- P&L Management
- Workflow Planning
- Business Development
- Staff Supervision
- Schedule Management
- Customer Relationship Management
- Program Administration
- Operations Oversight
- Verbal and Written Communication
- Motivation
- Sales Analysis
- Employee Scheduling
- Staff Training/Development
- Data Review
- Recruitment
- Quality Management
- Advertising and Marketing
Additional Information
Professional Skills
Microsoft Word
Microsoft Excel
Microsoft Email
Microsoft Teams
Rezdy Booking Software
Fluentstream Call Tracking Technology
DialogTech Call Tracking and Analytics
Timeline
General Manager
GC Flight
05.2010 - 11.2023
Sales Executive
KJIL 104.7 FM
08.2008 - 04.2010
Associate of Applied Science - Culinary Arts
Jefferson Community And Technical College
High School Diploma -
Presentation Academy
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