Katherine Shine
ALbuquerque,NM
Summary
Dynamic manager with a proven track record at Walmart, excelling in marketing and conflict resolution. Enhanced team performance through effective mentoring and cross-training, driving operational excellence. Successfully improved customer engagement and safety procedures, while controlling costs to boost profitability. Committed to fostering a productive and motivated workforce.
Overview
14
14
years of professional experience
Work History
Manager
Walmart
11.2011 - 05.2025
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Arts - Business
Southern New Hampshire University
Hooksett, NH01-2022
Skills
- Marketing
- Business administration
- Revenue management
- Conflict resolution
- Decision-making
- Customer service
- Documentation and reporting
- Brand management
- Financial management
- Trend analysis
- Data analysis
Timeline
Manager
Walmart
11.2011 - 05.2025
Bachelor of Arts - Business
Southern New Hampshire University
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