Katherine Smith
Fredericksburg,VA
Summary
Dynamic professional with a strong work ethic.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/ Bartender
Rare Olde Times
08.2024 - 06.2025
- Delivered exceptional customer service, ensuring positive dining experiences and addressing guest inquiries promptly.
- Managed food and beverage orders efficiently, coordinating with kitchen staff to maintain timely service.
- Trained new team members on restaurant protocols and best practices for guest engagement.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Private Nanny
The Jordans
10.2022 - 08.2024
- Provided attentive care and supervision to children, ensuring safety and well-being.
- Assisted with daily routines, including meal preparation and transportation to activities.
- Engaged children in educational and recreational activities to promote development.
- Communicated effectively with parents regarding children's needs and progress.
Sales Associate
Bittersweet
01.2022 - 10.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to drive customer engagement.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in payments.
- Collaborated with team members to organize merchandise displays, improving store aesthetics.
Education
Bachelor of Science - Marketing
Old Dominion University
Norfolk, VA05-2026
General Studies
J. Sargeant Reynolds Community College
Richmond, VA05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Suggestive selling
- Task prioritization
Certification
Meta Blueprint training
Timeline
Server/ Bartender
Rare Olde Times
08.2024 - 06.2025
Private Nanny
The Jordans
10.2022 - 08.2024
Sales Associate
Bittersweet
01.2022 - 10.2022
Bachelor of Science - Marketing
Old Dominion University
General Studies
J. Sargeant Reynolds Community College
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