Katherine Somoza
San Pablo,CA
Summary
Dynamic delivery driver with experience at Yellow Brick, adept at optimizing routes and enhancing customer satisfaction. Bilingual and skilled in POS systems, I excel in resolving issues promptly while maintaining safety standards. Proven ability to collaborate effectively, ensuring timely deliveries and a positive customer experience.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Yellow Brick
San Pablo, CA
01.2021 - Current
- Navigated delivery routes efficiently to ensure timely package arrivals.
- Adhered to safety protocols while operating delivery vehicles in various weather conditions.
- Communicated with customers regarding delivery status and resolved any issues promptly.
Deliver Driver
Pizza Hut
San Pablo, CA
01.2020 - 01.2021
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Processed customer payments accurately while providing excellent service during interactions.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
Food Preparation Worker
Food Barn
Richmond, CA
01.2017 - 01.2020
- Prepared ingredients following food safety guidelines and standard operating procedures.
- Operated kitchen equipment, ensuring proper maintenance and cleanliness.
- Assisted in assembling food items according to established recipes and portion sizes.
- Collaborated with team members to streamline food preparation processes for efficiency.
Cashier
Food Barn
Richmond, CA
01.2017 - 01.2020
- Maintained accurate cash drawer throughout shift to ensure accountability.
- Collaborated with team members to restock shelves and organize displays.
- Handled customer complaints with professionalism and resolution-focused approach.
Education
High School Diploma -
Richmond High School
Richmond, CA07.2019
Skills
- Bilingual
- Know how to use a POS
- Computer skills
Timeline
Delivery Driver
Yellow Brick
01.2021 - Current
Deliver Driver
Pizza Hut
01.2020 - 01.2021
Food Preparation Worker
Food Barn
01.2017 - 01.2020
Cashier
Food Barn
01.2017 - 01.2020
High School Diploma -
Richmond High School