Katherine Stone
Canton,CT
Summary
Aside from my personal life where my friends and family would describe me as a very complex person, with big dreams and drive for adventure, I am also an experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Professional baker with strong history of delivering high-quality results in production settings. Known for precise blending techniques and maintaining equipment to industry standards. Valued team collaborator with focus on achieving goals and adapting to changing production needs. Expertise in quality control and operational efficiency.
Overview
3
3
years of professional experience
Work History
Mixer/Baker
Crumbl Cookies
11.2023 - Current
- Operated industrial mixers to ensure consistent dough quality for various cookie recipes.
- Helped with customer inquiries or complaints
- POS
- Monitored ingredient measurements to adhere to recipe specifications and maintain product integrity.
- Collaborated with team members to streamline mixing processes, improving overall workflow efficiency.
- Conducted routine maintenance on mixing equipment to prevent downtime and enhance operational reliability.
- Trained new staff on proper mixing techniques and safety protocols within production environment.
Hostess/Food Runner
Metro Bis
07.2023 - 09.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Handled phone calls regularly
- Managed reservations and optimized table assignments for efficient service flow.
- Coordinated with kitchen staff to communicate menu changes and special requests.
- Trained new host staff in customer service protocols and operational procedures.
Barista
The Whole Donut
02.2023 - 04.2023
- Crafted high-quality espresso beverages consistently following established recipes and standards.
- Delivered exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
- Assisted in training new baristas on beverage preparation techniques and customer interaction best practices.
Table Busser
The New Hartford Diner
12.2022 - 02.2023
- Cleaned and reset tables efficiently for prompt customer service.
- Assisted servers by delivering dishes and beverages to enhance dining experience.
- Maintained cleanliness of dining area, ensuring compliance with health standards.
- Collaborated with kitchen staff to manage dishware supply and organization.
Education
High School Diploma -
Canton High School
Canton, CTSkills
- Active listening
- Customer service
- Phone etiquette
- Customer relations
- Problem resolution
- Relationship building
- Complaint resolution
- Customer satisfaction measurement
- Critical thinking
- Effective multitasking
- Patience and empathy
Timeline
Mixer/Baker
Crumbl Cookies
11.2023 - Current
Hostess/Food Runner
Metro Bis
07.2023 - 09.2023
Barista
The Whole Donut
02.2023 - 04.2023
Table Busser
The New Hartford Diner
12.2022 - 02.2023
High School Diploma -
Canton High School