Katherine T. Aguilar
Hawthorne,CA
Summary
Looking for new opportunity to expand more my knowledge and my capability in work.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Security Officer/ Customer Service
Global Aviation Management
04.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Guard/Customer Services
Aviation Safeguard
12.2007 - 03.2022
- 2007 I start as customers service in front of Tsa at TBIT
- Guiding the passenger which line they have to go
- 2010 they assign me at delta cargo
- I'm guarding the main door to make it sure who ever is going inside and outside they have a properly badge
- I'm also log them in who's going in the cargo which is not employees
- Certified for aircraft search
- Certified for pat down , hand wand
- Certified for vehicle search
Security Guard
The Cargo Security Company
12.2017 - 04.2019
- I'm doing a security guard in Polar Cargo
- Guarding the back export door
- I log in the person going inside of the warehouse that have to pick up some item
- I'm also doing log in the PMC to make it sure all they build up match on log that the cargo have outside of AOA
Customer Service/Receptionist/Receiving/Shipping
Pacific Cellupage Inc.
01.2014 - 03.2016
- Company Overview: The company is close since 2016
- - answering phone calls
- - Data Entry
- - Shipping using Fedex
- - calling a DHL to make appointment for the pick up
- - receiving Mails, FedEx, Dhl
- The company is close since 2016
Customer Service
Hallmark Aviation / Pacific Aviation
05.2012 - 01.2014
- Issue boarding passes
- Escorting business class and First class to the lounge
- Helping passenger in the line going to the boarding gate
- One year Customer Service for Hallmark Avition and until switch Company
Education
Medical Assistance -
ICDC
01.2010
Graduate of high School -
St Anthony High School
01.1996
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Access control
Certification
I'm certified in vehicle search.
I'm certified in aircraft search.
Guard Card
Cpr certified
Languages
English
Native or Bilingual
Tagalog
Full Professional
Italian
Native or Bilingual
Timeline
Security Officer/ Customer Service
Global Aviation Management
04.2019 - Current
Security Guard
The Cargo Security Company
12.2017 - 04.2019
Customer Service/Receptionist/Receiving/Shipping
Pacific Cellupage Inc.
01.2014 - 03.2016
Customer Service
Hallmark Aviation / Pacific Aviation
05.2012 - 01.2014
Security Guard/Customer Services
Aviation Safeguard
12.2007 - 03.2022
Medical Assistance -
ICDC
Graduate of high School -
St Anthony High School