Katherine Telule
Austin
Summary
Motivated Medical Assistant with clinical experience gained through a hands-on externship. Eager to delivered quality patient care and supporting healthcare teams in a professional medical setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant Externship
Aspire Allergy & Sinus
Cedar Park
05.2025 - Current
- Assisted in patient intake, including recording vital signs, symptoms, and allergy history
- Prepared and administered allergy shots and monitored patients for adverse reactions
- Maintained clean, sterile exam rooms and handled medical instruments
- Educated patients on allergy triggers, medication use, and shot schedules
- Navigating EHR system to record accurate patient health information
- Assist in answering incoming and outgoing phone calls and providing accurate information
Order Management Specialist
EC DESIGN
Austin
03.2023 - Current
- Supported sales team for increased revenue generation by efficiently managing orders and maintaining customer satisfaction.
- Reduced order errors with meticulous attention to detail, thorough review, and effective communication.
- Assisted in training new hires on company-specific policies and procedures.
- Fielded incoming calls and addressed order questions and concerns.
- Researched and addressed customer inquiries within 1-2 business days.
- Handled customer complaints, provided solutions, and enhanced satisfaction.
- Assisted customers in navigating the company website and placing online orders.
Education
Austin Medical School
Round Rock, TX06-2025
80 Hour Externship Complete in Allergy Clinic
05-2025
High School Diploma -
Juan Navarro Early College High School
Austin, TX01.2021
Skills
- Customer service
- Multitasking
- Administrative Skills
- Organizational Skills
- Team player
- Complaint handling
- Staff training
Certification
- CPR Certification, 04/25
- Certified Medical Assistant, 06/25
Languages
Spanish, Native or Bilingual
Timeline
Medical Assistant Externship
Aspire Allergy & Sinus
05.2025 - Current
Order Management Specialist
EC DESIGN
03.2023 - Current
Austin Medical School
80 Hour Externship Complete in Allergy Clinic
High School Diploma -
Juan Navarro Early College High School