Katherine Tepp
Hartland,WI
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach. Equipped with a strong foundation in human resources, strategic planning, and ethics, I am eager to apply my academic knowledge and interpersonal skills to contribute to a dynamic HR team. Proven ability to resolve conflicts, analyze data, and build relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Client Care Specialist III
JPMorgan Chase Bank, N.A.
01.2024 - Current
Client Care Specialist II
JPMorgan Chase Bank, N.A.
01.2022 - 12.2023
Client Care Specialist I
JPMorgan Chase Bank, N.A.
04.2020 - 12.2021
Lead Associate of Operations
JPMorgan Chase Bank, N.A.
11.2016 - 04.2020
Education
Master of Arts - Organizational Management
The University of Arizona Global Campus
Chandler, AZ05.2025
Bachelor of Arts - Finance
The University of Arizona Global Campus
Chandler, AZ10.2022
Skills
- Negotiating
- Empathy
- Emotional Intelligence
- Adaptability
- Feedback
- De-escalation
- Conflict Resolution
- Microsoft Office
- Google Suite
- Time Management
- Cultural Sensitivity
Certification
- SHRM - In Process, Expected 2024.
Timeline
Client Care Specialist III
JPMorgan Chase Bank, N.A.
01.2024 - Current
Client Care Specialist II
JPMorgan Chase Bank, N.A.
01.2022 - 12.2023
Client Care Specialist I
JPMorgan Chase Bank, N.A.
04.2020 - 12.2021
Lead Associate of Operations
JPMorgan Chase Bank, N.A.
11.2016 - 04.2020
Master of Arts - Organizational Management
The University of Arizona Global Campus
Bachelor of Arts - Finance
The University of Arizona Global Campus
- SHRM - In Process, Expected 2024.
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