Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Katherine Thomas

Katherine Thomas

Columbus

Summary

Compassionate and dependable State Tested Nursing Assistant (STNA) with hands-on clinical experience providing resident care in a long-term care setting. Strong communication, organization, and interpersonal skills developed through customer service and front desk positions. Experienced working in fast-paced environments, maintaining clean and safe spaces, and assisting individuals with professionalism and empathy. Currently pursuing a Bachelor's degree in Health Sciences with a minor in Psychology and seeking a Patient Care Assistant position to further develop clinical skills while providing high quality patient care.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Associate

Lagree House
Columbus, OH
04.2025 - Current
  • Greet guests and provide exceptional customer service in a welcoming environment.
  • Respond to questions and concerns promptly and professionally.
  • Maintain cleanliness and organization throughout the facility and equipment areas.
  • Assist with scheduling and daily operations in a fast-paced setting.
  • Demonstrate strong communication, multitasking, and problem-solving skills.

Front Desk Receptionist / Guest Expert

Charles Penzone
New Albany, OH
05.2024 - 09.2024
  • Assisted clients with check-in and check-out procedures while providing excellent customer service.
  • Scheduled and managed appointments with accuracy and attention to detail.
  • Handled incoming phone calls and communicated information professionally.
  • Resolved client concerns and ensured a positive experience.
  • Maintained organized records and balanced cash registers responsibly.

Brand Representative

Abercrombie & Fitch
Columbus, OH
05.2023 - 05.2024
  • Assisted customers in a fast-paced retail environment while providing attentive service.
  • Maintained store cleanliness, organization, and inventory.
  • Processed purchases, online orders, and customer requests efficiently.
  • Collaborated with team members to achieve daily operational goals.
  • Demonstrated reliability, professionalism, and strong time-management skills.

Education

High School Diploma -

Bishop Hartley High School
Columbus

Skills

  • Patient Care Support
  • Activities of Daily Living (ADLs)
  • Vital Signs Monitoring
  • Patient Safety
  • Infection Prevention & Control
  • Patient Transfer & Mobility Assistance
  • Compassionate Care
  • Communication Skills
  • Team Collaboration
  • Time Management
  • Attention to Detail
  • Professionalism & Confidentiality

Certification

  • CNA - Certified Nursing Assistant

Timeline

Front Desk Associate

Lagree House
04.2025 - Current

Front Desk Receptionist / Guest Expert

Charles Penzone
05.2024 - 09.2024

Brand Representative

Abercrombie & Fitch
05.2023 - 05.2024

High School Diploma -

Bishop Hartley High School