Katherine Torres
Kissimmee
Summary
Highly skilled Guest Excellence Professional with extensive managerial experience seeking employment in Food and Beverage Leadership. Experienced in high-paced environments, developed strong organizational and multitasking abilities in collaborative setting. Transitioning into new field, leveraging skills in project management and communication. Aiming to bring meticulous attention to detail and resourcefulness to new and challenging role.
Overview
19
19
years of professional experience
1
1
Certification
Work History
FB Coordinator, Trainer
Walt Disney World Resort
11.2016 - Current
- Responsible for daily HACCP and Food Sanitation
- Leads Cast towards 100 percent guest excellence
- Monitor daily labor and portioning to eliminate excess business costs and burden on the environment
- Maintain a diverse and inclusive work environment by building cast relationships
- Champion in Environmental goals towards waste
- Dietary trained cast member for a location that supports and prepares all 9 top allergens
Lead Supervisor
Wal-Mart Neighborhood Market
08.2008 - 08.2012
- Responsible for 100+ employees
- Coordinated with management about daily tasks for store front end personnel
- Organized daily schedules
- Addressed customer concerns promptly
- Created a Safety Team and held monthly meetings and safety fairs
- Recruiting official
- Maintained cash office daily revenue 25K
Sales Associate
Sears Holdings
02.2008 - 11.2008
- Responsible for maintaining daily sales goal
- Outstanding customer service skills
- Top selling commission associate duration of employment
- Maintained daily sales logs and delivery schedules for clients
Assistant Manager
Bob Evans Farms Restaurant
09.2005 - 12.2007
- Responsible for 50+ employees
- Created and Maintained inventory log and maintained weekly financial and labor log
- Entrusted with third party daily Bank deposits of revenue
Education
Masters - Culinary Management
Culinary Management -
Aspire Valencia
12.2026
AA -
Valencia College
05.2019
Pharmacy Technician Certificate -
Rasmussen College
Ocala, FL12.2013
Skills
- Ability to lead safe work environment for both Cast and Guests
- Drives guest courtesy efforts by upholding show standards
- Excellent knowledge of Software such as CDS, Canopy and Wisdom to drive business results efficiently
- Fluent in English and Spanish for a more inclusive experience
Certification
ServSafe: Food Protection Manager Certification- Certificate # 25990194
Languages
Spanish
Full Professional
Timeline
FB Coordinator, Trainer
Walt Disney World Resort
11.2016 - Current
Lead Supervisor
Wal-Mart Neighborhood Market
08.2008 - 08.2012
Sales Associate
Sears Holdings
02.2008 - 11.2008
Assistant Manager
Bob Evans Farms Restaurant
09.2005 - 12.2007
Culinary Management -
Aspire Valencia
AA -
Valencia College
Pharmacy Technician Certificate -
Rasmussen College
Masters - Culinary Management
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