Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Katherine Tran

Minneapolis,MN

Summary

A results-driven and adaptable professional with proven experience in operations, procurement, sourcing, and customer service. Recognized for strong analytical thinking, effective communication, and the ability to build collaborative relationships across diverse teams. Thrives in dynamic, fast-paced environments, and is committed to continuous improvement. Demonstrates a strong ability to lead, multitask, and contribute meaningfully to both independent and team settings.

Overview

4
4
years of professional experience

Work History

Account Specialist

Sherwin Williams
Minneapolis, MN
05.2024 - Current
  • Set up and onboarded vendors, new accounts, and product codes in internal databases.
  • Collaborated cross-functionally to meet project requirements, develop solutions, and ensure timely delivery.
  • Managed a portfolio of General Industrial customer accounts, contributing to over $27 million in annual revenue generated by the Account Specialist team.
  • Coordinated with demand planning, warehouse, sales, and suppliers to manage inventory flow and implement revisions.
  • Managed the customer service team’s general inbox, resolving over 1,000 Salesforce cases within a year to ensure timely and accurate support.
  • Created export documentation for international shipments.
  • Prepared and communicated price quotes, terms of sale, delivery schedules, and service commitments.
  • Provided customer service and sales support, addressing inquiries on product availability and order status.
  • Processed inventory transfers and shipments across multiple warehouse locations.
  • Entered and managed vendor invoices for payment processing.
  • Tracked and expedited shipments to ensure timely delivery.
  • Generated analytical reports for sales representatives and management.
  • Trained and onboarded new team members.

Contract Staffing Supervisor

Boston Scientific
Maple Grove, MN
06.2023 - 01.2024
  • Supervise and support 50+ temporary medical device specialists, providing coaching on performance, quality, and attendance.
  • Foster employee development and engagement through mentorship and feedback.
  • Manage HR-related issues with thorough documentation and appropriate escalation.
  • Conduct audits to ensure accurate data entry and compliance using Excel and internal platforms.
  • Analyze and present staffing data, including attrition and performance trends, aligned with KPIs.

Senior Stylist

Stitch Fix
Minneapolis, MN
03.2021 - 10.2022
  • Built long-term client relationships through personalized styling and exceptional service.
  • Leveraged data and creativity to curate individualized clothing selections.
  • Consistently exceeded performance benchmarks using Pathlight metrics.
  • Drove weekly sales through trust-building and tailored recommendations.

Area Manager Intern

Amazon
Shakopee, MN
05.2022 - 07.2022
  • Led a team of 50–100 associates in inbound operations, delivering coaching and fostering team engagement.
  • Collaborated with cross-functional teams to ensure smooth product flow and operational efficiency.
  • Presented a data-driven project to leadership aimed at reducing system errors and improving quality.
  • Monitored and analyzed daily performance metrics to identify improvement opportunities.

Education

Bachelor of Arts - Sociology of Law, Criminology, and Deviance

University of Minnesota
Minneapolis, MN

Skills

  • Operations & Logistics
  • Procurement & Sourcing
  • Human Resources & Staffing
  • Customer Service & Sales
  • Data Analysis & Reporting
  • Leadership & Team Management
  • Communication & Presentation
  • Microsoft Excel & PowerPoint
  • Languages: Vietnamese, Spanish
  • Problem-Solving & Time Management

Volunteer Experience

North Memorial Health, FBC Unit Attendant, Maple Grove, MN, 2017-02, 2018-10

Timeline

Account Specialist

Sherwin Williams
05.2024 - Current

Contract Staffing Supervisor

Boston Scientific
06.2023 - 01.2024

Area Manager Intern

Amazon
05.2022 - 07.2022

Senior Stylist

Stitch Fix
03.2021 - 10.2022

Bachelor of Arts - Sociology of Law, Criminology, and Deviance

University of Minnesota

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