Open To Work
Katherine Tubbs
GTS Mobile Modular Services
Trenton,FL
Work Preference
Desired Job Title
Permitting Clerk & Insurance (Remotely)Development LeadSr. Code Support SpecialistWarehouse Receiving Clerk/Shipping and Receiving Clerk
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Trenton, FL
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceHealthcare benefitsWork from home optionPaid time offPaid sick leavePersonal development programs401k match
32
years of professional experience
Permitting Clerk & Insurance (Remotely) coordinating vendor management and budget administration, permit review and processing 51+ permits per month, insurance documentation, invoicing of 41+ invoices per week, and document control for office operations. Keeps schedules, filing systems, and 16+ customer inquiries per day organized to reduce delays and support timely issue resolution. Supports management on special projects while maintaining accurate records across paper and electronic systems.
Work History
Permitting Clerk & Insurance (Remotely)
4 Years 9 Months- Coordinated daily office operations to improve staff communication and collaboration.
- Scheduled meetings, appointments, and office events to minimize disruptions.
- Organized workloads to optimize task management and improve operational oversight.
- Maintained inventory of office supplies and ensured timely replenishment.
- Created and organized filing systems in paper and electronic formats.
- Processed invoices and coded documents according to company procedures.
- Followed up promptly on customer inquiries via phone or email.
- Assisted management team with various administrative tasks. in executing special projects.
Development Lead
7 Years 7 Months- Managed daily operations for diverse team of specialists, ensuring seamless workflow and support.
- Organized office systems to enhance efficiency and uphold professionalism in daily tasks.
- Delegated work to staff, setting priorities and goals.
- Reviewed various construction projects to make sure they met their setbacks and that they were not in a flood zone.
- Monitored client payments and proactively communicated with clients regarding overdue accounts.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Facilitated customer consultations via email and phone to provide assistance with available options.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
Sr. Code Support Specialist
4 Years 7 Months- Provided technical support to users, resolving issues efficiently and enhancing user satisfaction.
- Assisted in the implementation of new software solutions, ensuring seamless integration with existing systems.
- Analyzed support requests to identify recurring issues, contributing to improved service delivery strategies.
- Conducted training sessions for staff on IT protocols, improving knowledge and compliance across departments.
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
- Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
- Collaborated with cross-functional teams to develop and implement effective support strategies.
Warehouse Receiving Clerk/Shipping and Receiving Clerk
6 Years 3 Months- Processed incoming shipments, verifying accuracy against purchase orders.
- Operated material handling equipment to move products efficiently within warehouse.
- Maintained organized inventory records using warehouse management systems.
- Collaborated with team members to optimize receiving workflows and reduce delays.
- Conducted quality inspections on received goods, ensuring compliance with standards.
- Trained new staff on safe handling procedures and warehouse protocols.
- Implemented improvements in receiving processes, enhancing efficiency and accuracy.
- Coordinated with suppliers to resolve discrepancies and streamline communication channels.
- Improved warehouse efficiency by accurately receiving, processing, and organizing incoming shipments.
- Reduced errors in order processing by carefully inspecting received goods for damages or discrepancies and reporting any issues promptly.
- Supported warehouse operations by assisting with picking, packing, and loading orders as needed during peak periods.
- Streamlined shipping and receiving processes by implementing a standardized unloading procedure for all incoming shipments.
- Maintained positive relationships with vendors, ensuring smooth communication regarding shipment statuses and delivery schedules.
- Ensured compliance with safety regulations by maintaining a clean and hazard-free work environment at all times.
- Established and maintained a strong working relationship with quality control teams to guarantee consistent adherence to product specifications and company standards.
- Implemented effective storage strategies that maximized available space while minimizing retrieval time for commonly accessed items.
- Conducted regular inventory audits to maintain accurate stock levels and identify areas for improvement in inventory control procedures.
- Coordinated closely with transportation providers to ensure timely pickup of outgoing shipments, reducing delays caused by scheduling conflicts or miscommunication.
- Provided exceptional customer service while resolving issues related to incorrect deliveries or missing items promptly and professionally.
- Enhanced inventory management through meticulous record-keeping and timely updates in the warehouse management system.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Education
Associate of Applied Science - Computer Applications Development
High School Diploma
Skills
Office management
Scheduling coordination
Invoice processing
Document management
Administrative support
Office budget tracking
Project coordination
Confidential information handling
Filing systems
Records management
Calendar management
Inventory management
Customer correspondence
Staff supervision
Customer inquiry resolution
Courier coordination
Vendor coordination
Purchase order processing
Meeting coordination
Reception operations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with a team in the development of a documented and resolved issue, which led to a positive outcome.
- Achieved by completing with accuracy and efficiency.
- Achieved through effectively helping with .
Timeline
Permitting Clerk & Insurance (Remotely)
GTS Mobile Modular Services
09.2021 - 06.2026Read More
Development Lead
Pasco County Construction Services
10.2013 - 05.2021Read More
Sr. Code Support Specialist
City of Zephyrhills
05.2001 - 12.2005Read More
Warehouse Receiving Clerk/Shipping and Receiving Clerk
Vitality Food Service Inc.
08.1994 - 11.2000Read More
Tampa Technical Institute
Associate of Applied Science from Computer Applications Development
Read More
Zephyrhills High School
High School Diploma
Read More
Education and Training
other
References
References available upon request.