Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KATHERINE VARGAS

Glendale,CA

Summary

Proven billing specialist with a track record of enhancing client satisfaction at American Reclamation, Inc by swiftly resolving billing concerns and streamlining procedures. Expert in billing software and adept at fostering customer relationships, significantly reducing billing errors. Demonstrates exceptional billing and coding skills alongside persuasive communication abilities, driving efficient billing resolutions and collections. Billing Processor with strong math aptitude and numerical comprehension. Prepares accurate and timely customer bills and processes payments based on contract terms. Follows standard operating procedures and instructions to complete tasks while effectively interacting with co-workers to facilitate interdisciplinary functions. Demonstrates initiative to thoughtfully research and follow-up on billing discrepancies to comply with company policies and procedures.

Overview

9
9
years of professional experience

Work History

BILLING

AMERICAN RECLAMATION, INC
07.2018 - Current
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Streamlined billing procedures for increased accuracy and timely reimbursements.
  • Verified accuracy of invoices against dispatched orders to prevent billing discrepancies.
  • Reduced billing errors by diligently reviewing claims and identifying discrepancies before submission.
  • Collected payment for services rendered and provided client with billing receipts.
  • Processed payments accurately, ensuring timely billing for club services.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Improved client satisfaction by addressing billing inquiries and resolving discrepancies promptly.
  • Closely monitored accounts to post timely payments and resolve billing discrepancies.
  • Facilitated dispute resolution for billing discrepancies, resulting in improved client relationships.

Sales Associate

ESSENTIAL DECOR
10.2017 - 03.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

DYNASTY GIFT
01.2015 - 07.2017
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Education

No Degree - Paralegal Studies

ICDC COLLEGE
VAN NUYS, CA
10.2008

Skills

  • Billing and coding
  • Billing Software Proficiency
  • Billing resolutions
  • Billing Inquiries
  • Billing and Collections
  • Billing concerns
  • Billing and Invoicing Experience
  • Billing and Accounting Support
  • Billing and payment processing

Languages

Spanish
Native or Bilingual

Timeline

BILLING

AMERICAN RECLAMATION, INC
07.2018 - Current

Sales Associate

ESSENTIAL DECOR
10.2017 - 03.2018

Sales Associate

DYNASTY GIFT
01.2015 - 07.2017

No Degree - Paralegal Studies

ICDC COLLEGE
KATHERINE VARGAS