Dedicated professional offering several years of experience. Effective at independently planning and managing diverse business relationships. Proficient in time management with disciplined execution strategy. Demonstrated strong organizational skills and communication abilities.
Overview
6
6
years of professional experience
Work History
EXECUTIVE & OPERATIONS COORDINATOR
NAMI WESTSIDE LOS ANGELES
LOS ANGELES, CA
08.2023 - 07.2026
Coordinated planning operations at team and organizational levels to align initiatives with strategic goals.
Supported CEO by completing administrative duties, coordinating scheduling and organizing conference arrangements and special events.
Oversaw partnerships with local agencies, donors, and community mental health advocates.
Represented agency at public events, stakeholder meetings, and community engagement sessions.
Facilitated deliverables planning, management, and execution to ensure timely project completion.
Coordinated cross-functional teams to deliver high quality results and services to the community.
Developed and implemented strategies and resources to increase executive and team collaboration, efficiency, and organization.
Supported with the management of a large multi-year LA County Department of Mental Health grant including monthly deliverable projection and tracking and reporting of actuals.
Managed Do-It-Your-Way peer fundraising program and provided operational support to participants for effective campaign execution.
Led complete job analysis, recruitment, selection, and onboarding processes for new team members.
Assisted with grant writing and donor development.
Created detailed reports to provide insights on grant funding and program performance.
ADMINISTRATIVE ASSISTANT
JULIAN J. ALFARO FAMILY PRACTICE
SANTA ANA, CA
01.2022 - Current
Greets patients and prepares insurance and patient history information for timely service
Schedules appointments & ensures follow-up steps in care plan are accounted for and executed
Performs office functions including making/receiving calls, faxing/scanning documents, and maintaining records
Answers phone calls and routed messages to clinical staff.
Organizes and maintains filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Facilitates organization of financial documents to ensure compliance and accuracy.
Drafts correspondence, forms, and office notices for medical staff.
Monitors supplies and orders office materials for daily practice needs.
ASSOCIATE CONSULTANT
TURNINGWEST
CHINO HILLS, CA
05.2022 - 07.2023
Lead developer of a complete HR Systems Development project with modules for 1. Classification & Compensation Structure, 2. Recruitment, 3. Selection, 4. Onboarding.
Led organization development projects focused on strategic planning, team culture, and succession planning, facilitating long-term organizational growth and effectiveness.
Interacted with clients and project team to plan, develop, and execute deliverables in a professional manner.
Ensured that project deliverables met client requirements and TW quality standards.
Built positive and collaborative working relationships with clients and ensured their satisfaction.
Conducted bi-weekly executive coaching sessions with clients to support their professional development and address individual challenges.
Developed training modules and presentations for team development sessions on leadership, conflict resolution, communication, and other key topics, enhancing team skills and cohesion.
Facilitated team development sessions virtually and in-person.
Used data collection and analysis to conduct program evaluations and determine the efficacy of services.
ORGANIZATION DEVELOPMENT (OD) INTERN
TURNINGWEST
CHINO HILLS, CA
09.2021 - 04.2022
Delivered comprehensive client services throughout the project lifecycle, ensuring alignment with client needs.
Ensured professionalism and competence in client communications, fostering trust and collaboration.
Coordinated and facilitated client meetings to provide project updates and address concerns.
INTERN
EL SOL CONEXION
SANTA ANA, CA
12.2020 - 03.2021
Conducted weekly discussions with groups of 10 middle school children on culture, poetry, and art, fostering creative expression.
Created engaging projects that connected children with their culture, and enhanced program participation.
Developed lesson plans and weekly program outlines, facilitating structured learning during Zoom meetings.
Fostered inclusive learning environment
Education
M.S. - INDUSTRIAL ORGANIZATIONAL PSYCHOLOGY
CALIFORNIA BAPTIST UNIVERSITY
RIVERSIDE, CA
04-2023
B.A. - PSYCHOLOGY AND SOCIAL BEHAVIOR
UNIVERSITY OF CALIFORNIA
IRVINE
03-2021
Skills
Project planning and coordination
Strategic execution and problem solving
Program evaluation and data analysis
Process improvement
Microsoft Office expertise
Canva and instructional design
Virtual meeting proficiency
Training and development
Cross-functional collaboration & leadership
Effective communication
Bilingual (Native Spanish) & cross-cultural communication
Certified Everything DiSC Workplace Facilitator
International Coaching Federation (ICF) ACC Training completed