Jauwan Hall
San Antonio,TX
Summary
Motivated and career-driven military veteran with 5+ years of experience in IT and system analysis, possessing a TS Security Clearance. Proficient in project management, eager to showcase abilities. Adaptable to change and open-minded, committed to continuous learning and self-improvement. Dedication lies in advancing career and consistently striving for excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Systems Technician
United States Air Force, USAF
08.2020 - Current
- Identified opportunities for process improvement through analysis of user feedback and implemented changes accordingly.
- Evaluated vendor proposals for new technology acquisitions, making recommendations based on cost-effectiveness and compatibility with existing infrastructure.
- Managed inventory of hardware and software assets, ensuring timely replacements or upgrades as needed.
- Troubleshot and repaired desktop and mobile systems.
- Installed and maintained Windows and desktop software, service packs, patches, and anti-virus updates for 100 clients.
Hardware/Software Engineer
National Security Agency
03.2021 - Current
- Reverse-engineer hardware, software, or firmware to uncover and exploit capabilities or address potential vulnerabilities within systems, networks, components, or processes
- Develop and apply new methods, or utilize existing techniques, to either exploit or protect specific hardware, software, or firmware
- Additionally, recommend effective strategies and techniques for mitigation
- Deployed and Developed work place infrastructure.
Database Administrator
National Security Agency
03.2021 - Current
- Design, develop, test, and deliver database systems while managing their entire lifecycle
- Apply patches and upgrades, diagnose and resolve issues, and monitor and enhance system performance
- Migrate data from legacy systems to modern platforms, and design and manage backup, recovery processes, and continuity of operations plans
- Ensured database security with implementation of role-based access control and regular vulnerability assessments.
Project Manager
National Security Agency
06.2022 - Current
- Manage the entire project budget and schedule, ensuring accurate reporting and that the Government receives the specified outcomes
- Oversee work quality, safety, and environmental concerns
- Coordinate project activities, including system furniture, communications, conventional furniture, and specialized electronic video equipment, to ensure successful completion
- Ensure implementation and installation meet architectural, configuration, and integration standards
- Develop, plan, and integrate base communications systems, and serve as an advisor for facility design meetings
- Evaluate comprehensive plans and civil engineering projects, monitor base civil engineer work requests, and conduct mission reviews with customers
- Control and monitor project milestones and funding from inception to completion, verifying the adequacy and correctness of project packages and amendments
- Maintain system installation records, files, and indexes
- Evaluate contracts, wartime support, contingency, and exercise plans to assess their impact on manpower, equipment, and systems
Education
Bachelor's - Bachelor of Science Business Administration, Information Technology Management
Western Governors University
Millcreek, UT03-2027
Associate - Information Technology Management
Community College of the Air Force
Montgomery, AL12.2022
Skills
- New System Installations
- Systematic Issue Resolution
- Proficient in Ticketing Systems
- IT System Enhancements
- System Performance Monitoring
- IT Technical Support
- System Maintenance
- Lifecycle Management in Software Development
- Collaborative Team Engagement
- Software Engineering
- Strategic Project Management
- Project Planning Coordination
- Project Management Tracking
Certification
CompTIA Security Plus (SYO-501), 01/21, CompTIA Security+ is a globally recognized certification that validates essential skills for performing core security functions and advancing in an IT security career.
Military Experience
Air Force, United States, Senior Airmen, 08/20, Perform client-level IT support functions, including managing and troubleshooting hardware and software configurations. Install and configure operating systems and applications and provide end-user support for system operation, restoration, and configuration. Handle the removal and replacement of components and peripherals to restore system functionality. Report security incidents and implement corrective security procedures. Manage voice network functions at the client level, including configuration, management, and troubleshooting. Planned, scheduled, and implemented installations and maintenance for voice systems and replaced telephone instruments as needed. Manage hardware, software, and Controlled Cryptographic Items (CCI) for Personal Wireless Communication Systems (PWCS).
Timeline
Project Manager
National Security Agency
06.2022 - Current
Hardware/Software Engineer
National Security Agency
03.2021 - Current
Database Administrator
National Security Agency
03.2021 - Current
Client Systems Technician
United States Air Force, USAF
08.2020 - Current
Bachelor's - Bachelor of Science Business Administration, Information Technology Management
Western Governors University
Associate - Information Technology Management
Community College of the Air Force
Similar Profiles
MICHAEL BELLEMICHAEL BELLE
Sports Director/Fitness Supervisor at United States Air Force, USAF, Langley Air ForceSports Director/Fitness Supervisor at United States Air Force, USAF, Langley Air Force
Philip D. SpencerPhilip D. Spencer
Aircraft Generation Flight Chief at United States Air Force, USAF, MacDill Air Force BaseAircraft Generation Flight Chief at United States Air Force, USAF, MacDill Air Force Base
Andrew CastleberryAndrew Castleberry
Trainee at United States Air Force, USAFTrainee at United States Air Force, USAF