RICHARD M. TORRES
Rossford,OH
Summary
Highly motivated and skilled professional with a passion for making a significant impact at a Great Company. Committed to ongoing growth through valuable experience and comprehensive training. Seeking a challenging role to leverage dedication and enthusiasm in driving success and creating meaningful results.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Client Systems Technician
Ohio Air National Guard
06.2022 - Current
- Experience Installing new hardware and software, patching systems, and configuring settings.
- Streamlined client systems by implementing efficient software upgrades and troubleshooting solutions.
- Manage accounts, network rights, access to systems and equipment according to standards, business rules, and needs utilizing Active Directory Users and Computers along with Directory Resource Administrator
- Provides 24hr IT support for >1K base personnel; ensures Cyber Security standards and business rules are enforced
- Deployed 50+ Cisco Meraki networking devices, including switches and routers, promoting network efficiency
- Performed routine network maintenance checks to ensure optimal performance on Cisco Meraki network
- Provided remote and in-person support to resolve issues.
Quality Supervisor
Hearthside Food Solutions
12.2021 - 08.2023
- Developing team to Quality department expectations and revamping protocols to improve functionality and efficiency
- Oversee equipment maintenance program for the department which consists of calibrations, repairs, and replacement of equipment when needed
- Develops the team to take on day-to-day operational issues and reach short- and long-term performance goals
- Ensures compliance with all health & safety regulations including food safety
Electronic Warfare Specialist/
US Army
07.2018 - 06.2022
- Developed innovative approaches to signal exploitation that resulted in improved situational awareness during complex missions.
- Coordinated with interdisciplinary teams to develop integrated strategies for joint missions involving electronic warfare assets.
- Assisted in developing operational plans that incorporated electronic attack, protection, and support measures for optimal effectiveness.
- Managed risk assessments and implemented safety protocols for the operation of electronic warfare systems.
Sanitation Supervisor
Kraft Heinz
07.2021 - 11.2021
- Ensure compliance with the Global Cleaning and Sanitation Manual- Golden Rules- Pest Control Standard- Hygienic Design Standard- and Building and Fabric Maintenance Standard
- Initiate and execute cleaning verification and validation programs to prove effectiveness of Sanitation program
- Supervise and evaluate the Sanitation staff o including but not limited to performance management and employee development- etc
- Provide leadership and training for production personnel to complete production line and facility sanitation as required by the Master Sanitation Schedule- Daily Tasks- Maintenance Work Schedule- and Production Schedule
Quality Supervisor
Pepsico
02.2020 - 05.2021
- Oversees team execution of key food safety pre-requisite programs such as GMP compliance, sanitation, documentation and recordkeeping, regulatory audits, etc
- Maintains up-to-date knowledge of process improvements and technical developments by creating new or updating department SOPs
- Builds people capability through effective employee relations
- Delivers effective change leadership while driving business changes and minimizing people impact
- Communicates and collaborate cross-functionally to assist the team to solve operational issues
Production Supervisor
Dean Foods
11.2018 - 01.2020
- Provide for the supervision of 30+ assigned employees in scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action and performance management
- Responsible for enforcing plant policies, enforcing GMPs, documenting and reporting safety incidents, discovering potential safety hazards, and leads by example by following company policies, standards and specifications
- Ensured proper procedures are in place and conduct numerous Safe Quality Food and Quality Control audits
- Works with Plant Management and other Supervisory Staff to assign, direct, review and monitor work of supervised staff to maximize productivity in the plant
Team Leader/Supervisor
Campbell Soup Company-Distribution Center
06.2015 - 10.2018
- Planned, coordinated, and implemented daily operations for the Quality Inspection Department
- Worked with 40 to 60 hourly associates to ensure all requirements were met in quality inspection, dock loads, and pick orders
- Monitored inbound and outbound loads to assure proper product inventory and meeting shipping needs of the customer
- Responsible for the process of inspecting products for quality assurance and reporting all findings related to the release of the product
- Responsible for scheduling employees, implementing plant policies, documenting incidents, facilitating Team meetings, and enforcing disciplinary guidelines
- Coach, mentor, and develop permanent and temporary team members throughout the year
- Experienced and proficient in the following work-related software: SAP, Kronos, Microsoft Office, and WMS
Multichannel Transmission Systems Operator
Ohio Army National Guard
05.2002 - 07.2018
- Responsible for providing services ranging from erecting radio antennas and installation of radios to providing secured voice and data communications
- Safeguarded equipment integrity by performing thorough preventive maintenance checks, ensuring optimal performance at all times.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
Education
B.S. Degree - Criminal Justice
University of Toledo
Toledo, OH05.2015
A.A. Degree - Criminal Justice
Owens Community College
Toledo, OH05.2011
A.A. Degree - General Concentration
Owens Community College
Toledo, OH05.2001
Diploma - General Concentration
Napoleon High School
Napoleon06.1997
Skills
- Team cooperation
- Proficient in communication
- Ability to de-escalate situations
- Active DOD Top Secret security clearance with Secret Compartmental Information Access
- New installations
- Troubleshooting skills
- Ticketing system proficiency
- Remote troubleshooting
Certification
- CompTIA Network+ - Computing Technology Industry Association (CompTIA).
- CompTIA Security+ - Computing Technology Industry Association (CompTIA).
- CompTIA A+ Technician - Computing Technology Industry Association (CompTIA).
Timeline
Client Systems Technician
Ohio Air National Guard
06.2022 - Current
Quality Supervisor
Hearthside Food Solutions
12.2021 - 08.2023
Sanitation Supervisor
Kraft Heinz
07.2021 - 11.2021
Quality Supervisor
Pepsico
02.2020 - 05.2021
Production Supervisor
Dean Foods
11.2018 - 01.2020
Electronic Warfare Specialist/
US Army
07.2018 - 06.2022
Team Leader/Supervisor
Campbell Soup Company-Distribution Center
06.2015 - 10.2018
Multichannel Transmission Systems Operator
Ohio Army National Guard
05.2002 - 07.2018
B.S. Degree - Criminal Justice
University of Toledo
A.A. Degree - Criminal Justice
Owens Community College
A.A. Degree - General Concentration
Owens Community College
Diploma - General Concentration
Napoleon High School
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