Katherine Vigil
Thornton,CO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure long term employment with a reputable company with room for advancement. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Personal Banker
Academy Bank
07.2024 - Current
- Assisted customers with account inquiries and transactions, enhancing overall service quality.
- Processed new account applications, ensuring compliance with regulatory standards.
- Conducted routine audits of customer accounts to maintain accuracy and integrity.
- Managed daily cash handling activities, ensuring adherence to security protocols.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Parts Specialist
Rickenbaugh Cadillac and Volvo
07.2021 - 07.2024
- Managed inventory levels, ensuring accuracy and availability of parts for operations.
- Assisted customers with parts inquiries, providing knowledgeable support to enhance satisfaction.
- Utilized inventory management software to track orders and streamline retrieval processes.
- Served customers in-person and by telephone to answer questions and place orders.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Coordinated timely delivery of parts to customers, ensuring accuracy and adherence to schedules.
Delivery Specialist
Lehrer's
01.2019 - 06.2021
- Managed delivery schedules to ensure timely and efficient distribution of goods.
- Coordinated with logistics teams to optimize route planning and reduce transit times.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
- Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather, and other factors.
Assitant Store Manager
Family Dollar
06.2010 - 08.2019
- Led daily operations, ensuring efficient workflow and optimal staffing levels..
- Coordinated visual merchandising efforts to enhance product displays and customer engagement.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Provided weekly work schedules to employees to accommodate business demands and time off requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
High School Diploma -
Lincoln High School
Denver, CO06-1992
Skills
- Branch operations
- Customer service
- Account maintenance
- Regulatory compliance
- Loans
- Transaction processing
- Banking regulations
- Multitasking Abilities
- Documentation
Timeline
Personal Banker
Academy Bank
07.2024 - Current
Parts Specialist
Rickenbaugh Cadillac and Volvo
07.2021 - 07.2024
Delivery Specialist
Lehrer's
01.2019 - 06.2021
Assitant Store Manager
Family Dollar
06.2010 - 08.2019
High School Diploma -
Lincoln High School