Katherine Villalobos
Donna,TX
Summary
Professional retail worker with valuable experience and preparedness for this role. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable with skills in customer service, cash handling, and point-of-sale systems. Efficient and trustworthy, bringing positive attitude to every customer interaction.
Overview
9
9
years of professional experience
Work History
Hospitality Aide
McAllen Transitional Care Center
04.2022 - 11.2025
- Assisted residents with daily living activities to promote comfort and dignity.
- Maintained cleanliness in resident areas to ensure a safe environment.
- Supported nursing staff with patient care tasks, enhancing overall service delivery.
- Documented resident care activities accurately to maintain compliance standards.
- Implemented infection control measures to safeguard resident health and wellbeing.
- Maintained a clean and welcoming environment for guests, ensuring a positive stay experience.
- Participated in team meetings to discuss care plans and improve service quality.
Cashier Assistant
Victoria Secret
07.2019 - 02.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawer balances during shifts.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Collaborated with team members to enhance daily operational efficiency.
- Monitored inventory levels and assisted in restocking merchandise as needed.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
Cashier
Walmart
09.2017 - 05.2019
- Collaborated with team members to streamline checkout processes during peak hours.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Host
Pizza Hutt
12.2016 - 08.2017
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system to optimize seating arrangements and reduce wait times.
- Collaborated with kitchen staff to communicate guest requests effectively.
- Monitored dining area for cleanliness and addressed any issues promptly.
- Supported promotional events by coordinating guest flow and special requests.
- Maintained knowledge of menu items to provide accurate recommendations to guests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Front Desk Receptionist
Birds Eye Foods
06.2016 - 11.2016
- Greeted visitors and directed them to appropriate departments, ensuring positive first impressions.
- Managed incoming calls and inquiries, providing accurate information and assistance efficiently.
- Scheduled appointments and maintained calendars for staff, optimizing time management across teams.
- Managed multi-line phone system, efficiently handling incoming calls and inquiries.
Education
High School Diploma -
Modern Beauty Institute
Weslaco, TX09-2015
High School Diploma -
Donna, TX06-2015
Skills
- Elderly care
- Appointment booking
- Food safety
- Cash handling proficiency
- First aid training
- Patient admission
- Teamwork
- Problem-solving
- Multitasking Abilities
- bilingual
- Attention to detail
- Listening skills
- Cash handling
Timeline
Hospitality Aide
McAllen Transitional Care Center
04.2022 - 11.2025
Cashier Assistant
Victoria Secret
07.2019 - 02.2022
Cashier
Walmart
09.2017 - 05.2019
Host
Pizza Hutt
12.2016 - 08.2017
Front Desk Receptionist
Birds Eye Foods
06.2016 - 11.2016
High School Diploma -
Modern Beauty Institute