Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Walters

Tampa,FL

Summary

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in any role.

Overview

2
2
years of professional experience

Work History

Delivery Driver

DoorDash
02.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Crew Member

Tropical Smoothie Cafe
02.2024 - 07.2024
  • Worked front counter.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Helped prep for larger orders for catering.

Retail Sales Associate

Premier Couples Superstore
02.2024 - 07.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Helped Process store inventory and prep to go out to store floor.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Catering Manager

Panera Bread
02.2023 - 01.2024
  • Hired and trained both permanent and temporary staff members.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
  • Managed team members to help with food preparation.
  • Responsible for the bi-weekly payroll
  • Responsible for taking all call in orders and arranging the order and taking payments over the phone
  • Trained in every role and frequently floated postitions

Education

Associate of Science - Child Development

Spoto Highschool
Riverview, FL
05-2022

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Attention to detail
  • Cash Handling
  • File management
  • Sanitation standards
  • Food presentation
  • Cleaning
  • Basic math

Timeline

Delivery Driver

DoorDash
02.2024 - Current

Crew Member

Tropical Smoothie Cafe
02.2024 - 07.2024

Retail Sales Associate

Premier Couples Superstore
02.2024 - 07.2024

Catering Manager

Panera Bread
02.2023 - 01.2024

Associate of Science - Child Development

Spoto Highschool

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Katherine Walters