Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
12
Katherine Welton

Katherine Welton

Pittsburgh,PA

Summary

Professional retail employee with extensive track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.

Overview

3
3
years of professional experience

Work History

Barista

West Side Market on Powell
06.2024 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Cashier

Wegmans
06.2021 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, EFT, or gift card
  • Answered customer inquiries regarding store policies and procedures
  • Greeted customers and answered any questions they had about the store's products and services

Parking Lot Attendant

Wegmans
06.2021 - Current
  • Maintained cleanliness of the parking lot by removing debris and litter
  • Organized the store's parking lot by arranging carts in designated areas
  • Assisted customers in loading and unloading groceries into the carts

Education

Bachelor of Science - Public Health

University of Pittsburgh
Pittsburgh, PA
04-2027

High School Diploma -

Cathedral Preparatory School
Erie, PA
06.2023

Skills

  • Product Recommendations
  • ID Verification
  • Cash Register Operation
  • Cleaning and Sanitizing
  • Active listener
  • Exceptional customer service
  • Highly receptive to training

Accomplishments

  • 3-sport varsity athlete throughout high school
  • Served as team captain for two varsity teams
  • Has completed over 100 hours of volunteer service in her community over the past 4 years

Timeline

Barista

West Side Market on Powell
06.2024 - Current

Cashier

Wegmans
06.2021 - Current

Parking Lot Attendant

Wegmans
06.2021 - Current

High School Diploma -

Cathedral Preparatory School

Bachelor of Science - Public Health

University of Pittsburgh

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Katherine Welton