Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nicole Coleman

Encinitas,CA

Summary

Personable crew member who enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Cafe Bella Vita
Ocean Beach, CA
06.2023 - 11.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Music Manager

Perception Records
Denver, CO
01.2021 - 06.2023
  • Created and implemented strategies to increase the reach of artists' music.
  • Developed relationships with media outlets and promoters to secure radio airplay, interviews, and live performances.
  • Coordinated marketing campaigns to promote new releases, including advertising, online promotion, press releases and other publicity initiatives.
  • Organized tours for artists; booked venues, negotiated contracts, and promoted shows.
  • Managed artist budgets; monitored expenses and prepared financial reports.
  • Negotiated deals with record labels, publishers, agents and managers on behalf of clients.
  • Sourced new talent for clients through research and networking activities.

Cashier/Inventory Manager

Fairweather Natural Foods
Park City, UT
01.2017 - 01.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

Master of Science - Holistic Nutrition

Bastyr University
Kenmore, WA
05-2025

Skills

  • Customer Service
  • Product Merchandising
  • Order Coordination
  • Merchandise Restocking
  • Guest Services
  • Product Recommendations
  • Product Knowledge
  • POS System Operation
  • Team Supervision

Certification

  • Yoga Teaching Certification
  • Certified Health Coach

Timeline

Barista

Cafe Bella Vita
06.2023 - 11.2023

Music Manager

Perception Records
01.2021 - 06.2023

Cashier/Inventory Manager

Fairweather Natural Foods
01.2017 - 01.2019

Master of Science - Holistic Nutrition

Bastyr University

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Nicole Coleman