Katherine Whatley

Security Sergeant

Universal Orlando

05.2022 - Current

Assessed potential threats by staying up-to-date on current events and industry trends related to safety and security concerns.
Developed trusting relationships with staff members by maintaining approachability while enforcing necessary regulations for workplace safety.
Responded to emergencies such as building alarms, accidents and criminal concerns.
Coordinated responses to emergency situations, ensuring swift resolution without harm to personnel or property.
Served as a reliable point of contact for staff and management during times of crisis, coordinating communication and action plans effectively to mitigate negative outcomes.
Prepared reports outlining daily activities and specific incidents.
Managed incident reports, contributing to data-driven improvements in overall security operations.
Provided backup to security officers to maintain coverage.
Utilized strong communication skills when liaising with other departments on matters related to safety and security planning.
Ensured proper maintenance of security equipment, leading to increased reliability during critical situations.
Reviewed existing emergency procedures regularly, identifying any needed updates or improvements to better align with changing environments or safety guidelines.
Provided first-line support to shift workers during incidents and escalated situations as appropriate.
Monitored and evaluated performance of security personnel and provided feedback to improve performance.
Managed security staff rotation for position coverage on breaks.
Completed shift handover reports and debriefed next shift upon arrival.
Analyzed and investigated incidents alongside functional management and security supervisors.
Collaborated with management to develop security policies and procedures.
Prepared and submitted reports to keep management informed of security activities and developments.
Oversaw team of security officers and managed scheduling and performance evaluations.