Summary
Overview
Work History
Education
Skills
Certification
Phlebotomy Training
Clinical Skills
References
Timeline
Generic

Katherine Wiggins

Portland,MI

Summary

Nationally Certified Phlebotomy Technician with CNA, CPR, Stop the Bleed and OSHA-10 certification. Hands-on training in venipuncture, capillary puncture, and specimen processing. Experienced in patient-centered care. Detail-oriented, professional, and passionate about providing exceptional care to patients of all backgrounds and circumstances.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Claims Resource Associate

Auto-Owners Insurance
Lansing, MI
07.2025 - Current
  • Processing of insurance claims and documentation, facilitating timely client assistance.
  • Maintained professionalism and empathy in high-stress situations.

Direct Care Worker (CNA)

Country Living Senior Care
Portland, MI
09.2023 - Current
  • Follow individualized care plans with strong attention to detail.
  • Administered meals and medications on schedule to resident needs.
  • Maintained a clean and safe environment.

Child Care Worker

Sprague Family
Portland, MI
06.2024 - 08.2025
  • Provided individualized care for children, fostering a secure and nurturing environment.
  • Provided attentive care and supervision to children in home environment.

Education

High School Diploma -

Portland Public High School
Portland, MI
05.2024

Certified Nursing Assistant -

Ionia County Career Center
Ionia
04.2024

Skills

  • Detail orientation
  • Problem solving
  • Multitasking
  • Conflict resolution

Certification

• National Phlebotomy Certification, Phlebotomy Training Specialists (February 2026)
• Certified Nursing Assistant (April 2024)
• CPR Certified
• OSHA-10 Certified
• Stop-the-Bleed Certified

Phlebotomy Training

Phlebotomy Training Specialists, Grand Rapids, MI (February 2026)

Performed over 40 supervised venipunctures and numerous capillary punctures on a diverse group of adult patients. Trained in tube selection, order of draw, labeling accuracy, and specimen handling procedures. Applied OSHA safety standards and infection control protocols. Prepared and trained in various specimen handling procedures.

Clinical Skills

  • Venipuncture (Vacutainer & Winged-infusion Set)
  • Capillary Puncture
  • Order of Draw

References

References available upon request.

Timeline

Claims Resource Associate

Auto-Owners Insurance
07.2025 - Current

Child Care Worker

Sprague Family
06.2024 - 08.2025

Direct Care Worker (CNA)

Country Living Senior Care
09.2023 - Current

High School Diploma -

Portland Public High School

Certified Nursing Assistant -

Ionia County Career Center
Katherine Wiggins