Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Wilson

Brookfield,IL

Summary

Dependable server/bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

9
9
years of professional experience

Work History

Hooters Girl

HTRS Services Corporation
02.2015 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Bartender Assistant

Davidson's Bar And Grill
11.2019 - 11.2020
  • Learned how to make wide variety of mixed drinks.
  • Assisted in setting up and breaking down bar area for special events.
  • Restocked ice, condiments, and snacks.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Replaced empty kegs and soda syrups.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Greeted customers and provided friendly, knowledgeable service.

Education

Associate of Arts - Human Resources Management

Moraine Valley Community College
Palos Hills, IL
08.2022

Associate of Arts - General Studies

Moraine Valley Community College
08.2022

Skills

  • Skill Development
  • Individual Trainings
  • Facility Maintenance
  • Team Bonding
  • Safety Awareness
  • Improvement Strategies
  • Training Junior Team Members
  • Motivational Leadership
  • Nondiscriminatory Practices

Timeline

Bartender Assistant

Davidson's Bar And Grill
11.2019 - 11.2020

Hooters Girl

HTRS Services Corporation
02.2015 - Current

Associate of Arts - Human Resources Management

Moraine Valley Community College

Associate of Arts - General Studies

Moraine Valley Community College

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Katherine Wilson