Katherine Zapata
Miami,FL
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Womens Healthcare Physicans of Naples
09.2023 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Conducted venipuncture and other CT procedures.
- Packaged and shipped specimens to central lab daily.
- Centrifuged blood samples as outlined in clinical protocols.
Medical Assistant
Pinnacle Healthcare System
10.2022 - 08.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant/Receptionist
DG HEALTH
07.2019 - 09.2022
- Managed multi-line phone system and pleasantly greeted patients.
- Enhanced office productivity by handling high volume of callers per day.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
Education
Medical Assistant -
Fortis College
Cutler Bay, FL11.2018
High School Diploma -
Golden Gate High School
Naples, FL06.2016
Skills
- Patient Flow Management
- Indirect Patient Care
- HIPAA Compliance
- Medical Terminology
- Phlebotomy
- Customer Service
- CPR
Timeline
Medical Assistant
Womens Healthcare Physicans of Naples
09.2023 - Current
Medical Assistant
Pinnacle Healthcare System
10.2022 - 08.2023
Medical Assistant/Receptionist
DG HEALTH
07.2019 - 09.2022
Medical Assistant -
Fortis College
High School Diploma -
Golden Gate High School
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