Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Zapata

Miami,FL

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

5
5
years of professional experience

Work History

Medical Assistant

Womens Healthcare Physicans of Naples
09.2023 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Conducted venipuncture and other CT procedures.
  • Packaged and shipped specimens to central lab daily.
  • Centrifuged blood samples as outlined in clinical protocols.

Medical Assistant

Pinnacle Healthcare System
10.2022 - 08.2023
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Medical Assistant/Receptionist

DG HEALTH
07.2019 - 09.2022
  • Managed multi-line phone system and pleasantly greeted patients.
  • Enhanced office productivity by handling high volume of callers per day.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Completed EKGs and other tests based on patient presentation in office.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Taught patients about medications, procedures, and care plan instructions.

Education

Medical Assistant -

Fortis College
Cutler Bay, FL
11.2018

High School Diploma -

Golden Gate High School
Naples, FL
06.2016

Skills

  • Patient Flow Management
  • Indirect Patient Care
  • HIPAA Compliance
  • Medical Terminology
  • Phlebotomy
  • Customer Service
  • CPR

Timeline

Medical Assistant

Womens Healthcare Physicans of Naples
09.2023 - Current

Medical Assistant

Pinnacle Healthcare System
10.2022 - 08.2023

Medical Assistant/Receptionist

DG HEALTH
07.2019 - 09.2022

Medical Assistant -

Fortis College

High School Diploma -

Golden Gate High School

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Katherine Zapata