Katherine Zarate
Aurora,USA
Summary
Dynamic supervisor at Sanvar Staffing with proven leadership and decision-making skills. Expert in operational efficiency and staff training, driving team performance and enhancing customer satisfaction. Proficient in data analysis and project management, I consistently resolve incidents effectively, ensuring seamless operations and fostering a proactive work environment, learning-oriented.
Overview
7
7
years of professional experience
Work History
Supervisor
Sanvar staffing
Denver, Colorado
03.2020 - 12.2024
- Planning and coordinating daily tasks of the staff in charge
- Monitoring operational efficiency and the correct development of each workday
- Assigning tasks and responsibilities to staff, establishing action criteria
- Attention and resolution of operational incidents at the plant
- Resolving incidents or setbacks in an efficient and professional manner
- Customer service to resolve post-sales technical questions
- Data analysis for decision-making in human talent management
- Use of computer and technological systems
Sales Advisor
sys-Call Colombia Group
03.2018 - 03.2021
- Advising clients and resolving questions
- Training on the company's different products and services, as well as internal procedures
- Training clients in the use of products, services, and equipment
- Planning, designing, and implementing training programs
- Application of effective teaching strategies and group motivation
- Teaching theoretical concepts and practical exercises
- Documenting group and individual performance and preparing reports
- Introductory training for new employees and new procedures for existing staff
- Preparation of the necessary training materials and resources
Education
Technical Assistant in Agriculture Staff Training - Specialization in technical assistance
SENA
Guadalajara de Buga09.2018
Technology in Technical Assistance in Agriculture - Training
SENA
Guadalajara de Buga, Colombia01.2017
Skills
- Effective communication
- Interpersonal skills
- Proactivity and initiative
- Responsible person
- Decision-making skills
- Leadership and command skills
- Excellent project management
- Team management
- Organized person
Languages
- Spanish, Native
- English, B1 Intermediate
Additional Information - Native Language
Spanish
Timeline
Supervisor
Sanvar staffing
03.2020 - 12.2024
Sales Advisor
sys-Call Colombia Group
03.2018 - 03.2021
Technical Assistant in Agriculture Staff Training - Specialization in technical assistance
SENA
Technology in Technical Assistance in Agriculture - Training
SENA