Katherine (Kathy) Boone
Roxboro,North Carolina
Summary
Results-driven office manager with over 7 years of experience in enhancing organizational systems and managing payroll. Strong focus on confidentiality, schedule management, and team collaboration, leading to improved productivity and employee satisfaction.
Efficient Payroll Administrator knowledgeable about managing payroll for up to 200-250 employees each period. Adept at reviewing and correcting records, processing payments and funding accounts. Ready to bring 20+ years of progressive experience to a new permanent role.
Overview
30
30
years of professional experience
Work History
Office Manager
Employbridge/Westaff Staffing
Durham, NC
08.2018 - 03.2026
- Coordinated staff schedules and assignments to optimize productivity.
- Maintained office supplies inventory, negotiating with vendors for cost savings.
- Fostered positive workplace culture through team-building initiatives and events.
- Oversaw budget management, tracking expenses to align with financial goals.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Completed bi-weekly payroll for 50-250 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Staffing Coordinator
The Forest at Duke Retirement Community
Durham, NC
06.2009 - 08.2018
- Staffed all Healthcare workers on the skilled, assisted living floors.
- 24/7 operation having the staff scheduled to work 8 to 12 hour shifts on any given day
- Prepared biweekly work schedules for all RN Managers, RN's, LPN's and also C.N.A.'s.
- Collaborated with management to identify staffing needs and optimize resource allocation.
- Streamlined communication between departments to enhance operational efficiency and team collaboration.
- Coordinated staffing schedules to ensure adequate coverage across all departments.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Coordinated with hiring managers to understand staffing needs, leading to more streamlined recruitment process.
- Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
- Set up payroll scheduling and frequency.
- Scheduled staff shifts efficiently to ensure optimal coverage during peak times while avoiding payroll overages.
- Prepared payroll by calculating pay, distributing checks, and maintaining payroll records.
- Effectively handled payroll, new hire paperwork and terminations.
- Approved timecards and time-off requests and submitted payroll for direct reports.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Coordinated bi-weekly payroll for up to 125 personnel.
- Reviewed employee timesheets for accuracy and ensured timely submission of payroll information to finance department.
HR Assistant
The Forest at Duke Retirement Community
Durham, NC
08.2001 - 06.2009
- Coordinated recruitment processes, ensuring timely communication with candidates and hiring managers.
- Managed employee onboarding, facilitating smooth integration into company culture and policies.
- Assisted in maintaining HRIS, updating employee records for accuracy and compliance.
- Supported benefits administration by responding to employee inquiries and resolving issues promptly.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Processed employee termination paperwork at direction of supervisory staff.
- Set up orientations and initial training for new employees.
- Checked references for potential candidates.
- Conducted exit interviews with terminated employees.
- Created job descriptions on boards for vacant jobs.
- Responded to employee inquiries regarding benefits and other HR topics.
- Helped employees register for benefits programs using online portals.
- Converted employee status from temporary to permanent.
- Participated in job fairs to recruit new talent.
- Assisted with creating employee handbooks and manuals.
Payroll Specialist
The Forest at Duke Retirement Community
Durham, NC
05.1996 - 08.2001
- Processed bi-weekly payroll for 150-250 employees, ensuring accuracy and compliance with regulations.
- Reconciled payroll discrepancies by analyzing data and collaborating with HR and finance departments.
- Implemented payroll software upgrades, enhancing operational efficiency and user experience.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Oversaw the transition to a new payroll software platform, minimizing downtime during implementation phase.
- Audited timesheets and payroll records for accuracy.
- Tracked employee vacation, sick and personal time.
- Assisted with recruitment and onboarding of new employees.
- Trained staff on payroll procedures and software usage to enhance team efficiency.
Education
High School Diploma -
High School Diploma -
Northern High School
Durham, NC06-1977
Skills
- CRM
- Salesforce
- Microsoft Word
- Excel
- Outlook
- Textus
- Teams
- Zoom
- I-9
- E-Verify
- Comdata
- Customer service
- Schedule Management
- Payroll processing- Kronos & Bullhorn & TimeTrak
Employee of the Year while employed at The Forest at Duke
I was nominated twice and chosen twice as the employee of the year.
Languages
English
Timeline
Office Manager
Employbridge/Westaff Staffing
08.2018 - 03.2026
Staffing Coordinator
The Forest at Duke Retirement Community
06.2009 - 08.2018
HR Assistant
The Forest at Duke Retirement Community
08.2001 - 06.2009
Payroll Specialist
The Forest at Duke Retirement Community
05.1996 - 08.2001
High School Diploma -
High School Diploma -
Northern High School