Katherine Macioce
Pittsburgh,PA
Summary
With a passion for interpersonal and public communications, I am a dedicated full-time student with an optimistic attitude and openness to learning and new experiences. I have exceptional social skills and communication abilities, stemming from my customer service background.
Overview
1
1
year of professional experience
Work History
Facility Manager
University Of Pittsburgh: Campus Recreation
09.2022 - Current
- Responsible for overseeing the daily operations of all tness & recreational facilities, including the supervision of all on-shift personnel, acting as a rst responder in an emergency, providing courteous customer care service, and managing the equipment check-out processes
- Recognized by team members and management for exceptional work in team collaboration, diligent maintenance of equipment, and an ambitious attitude to improve department standards
Shift Supervisor
The Milkshake Factory
08.2022 - Current
- Responsible for counting cash and managing bank deposits, handling all chocolate-dipped food items, assigning nightly team member roles, and overseeing each individual’s progress
- Recognized by management for contributing to the betterment of The Milkshake Factory by providing e fective levels of teamwork, communication, and e cient service in a fast-paced environment
Team Member
The Ice Cream House
05.2023 - 08.2023
- Maintain the ice cream counter and customer area and follow opening and closing procedures
- Scoop ice cream with accuracy and consistency - follow guidelines
- Practice food safety principles
- Restock and store ice cream deliveries
- Responsible for the accuracy of the cash register and POS system
Education
Bachelor of Arts - Rhetoric and Communication, Economics
University of Pittsburgh
Pittsburgh, PA05.2024
Skills
- Problem-solving
- Organization
- Detail oriented
- Time management
- Communication
- Teamwork
Timeline
Team Member
The Ice Cream House
05.2023 - 08.2023
Facility Manager
University Of Pittsburgh: Campus Recreation
09.2022 - Current
Shift Supervisor
The Milkshake Factory
08.2022 - Current
Bachelor of Arts - Rhetoric and Communication, Economics
University of Pittsburgh
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