Katherine Martin Mast
8235 N 15th Dr, Phoenix,AZ
Summary
Motivated server with genuine personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Expertise in resolving issues with customers, waitstaff, and management with ease. Goes above and beyond for every guest, and is ready to extend that drive to new professional areas.
Overview
8
8
years of professional experience
Work History
Server
Culinary Dropout
05.2022 - Current
- Approached any problem with positive attitude
- Paid attention to little details which make dining experience
- Worked well under pressure
- Multi-tasked efficiently in order to ensure that every guest was taken care of
- Upsold often to increase sales in restaurant
- Came to work presentable every day
- Walked and carried heavier items for 7 to 9 hour period of time
- Worked 30 hours a week on average
Server
Sauce Pizza And Wine
08.2021 - 04.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked 20-30 hours per week
Cashier
Juby True
03.2016 - 10.2020
- Gained knowledge on health foods and learned menu in depth
- Built relationships with customers and encouraged repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- work 25-35 hours per week
Education
Bachelor of Science - Conservation Biology
Arizona State University
Tempe, AZ12.2025
No Degree - Sustainability Studies
Maricopa Community Colleges - Mesa Community College
Mesa, AZ12.2021
Skills
- Highly motivated to work well with others
- Adaptable to work schedule in which employer would prefer
- Able to maintain calm in highly stressful situations
- Lift and balance heavier items for extended period of time
- Quick and accurate with POS system
- Enjoys teamwork and creating welcoming environment
Accomplishments
- Responsible for three five star reviews written for the restaurant
- Traveled the world extensively in 2018
- Achieved a server position quickly through persistence and dedication
Timeline
Server
Culinary Dropout
05.2022 - Current
Server
Sauce Pizza And Wine
08.2021 - 04.2022
Cashier
Juby True
03.2016 - 10.2020
Bachelor of Science - Conservation Biology
Arizona State University
No Degree - Sustainability Studies
Maricopa Community Colleges - Mesa Community College
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