KATHERINE E. OLSON
Evansville,IN
Summary
Friendly and empathetic professional dedicated to delivering exceptional service and support. Excellent communication skills and a solid understanding of customer needs and conflict resolution. Strong problem-solving abilities to foster positive customer relationships and make valuable contributions to customer satisfaction and loyalty.
Overview
16
16
years of professional experience
Work History
Life Insurance Agent
Globe Life Liberty National
11.2023 - 09.2024
- Customer service, Sales and communication
- Sold insurance policies to business and employers
- Helper employers with the application
- Scheduled meetings
- Filed paperwork
- Helped with making claims
Preschool Teacher
Kid City USA
02.2023 - 10.2023
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Quality Technician 3rd Shift Lead
Fishers Dynamics
11.2016 - 02.2021
- Assembly Line, Training And Quality looking for bad welds
- MAY2018 Quality Tech department working with caliper, gauge table computer work, verifying everything is inspect, verifying parts that are good or bad, verifying welds and lengths, dock audits, machine audits, used a plasma cutter to test welds and to make sure they were welded correctly.
- Sampled materials and products to conduct in-depth measurements and tests.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Became Quality Tech Shift Leader NOV.2020
Vuteq Manufacturing
01.2014 - 01.2016
- Assembly line duties for Toyota vehicles
Shift Manager
Dominos Pizza
07.2013 - 01.2014
- Food preparation, customer service, inventory, managed cash register
Night Manager
Jimmy Johns
01.2013 - 07.2013
- Food preparation, customer service, trained new employees, compiled nightly paperwork, counted money, handled customer complaints
Donut Bank Bakery
11.2011 - 01.2013
- Opened store for business in the mornings, customer service, operated cash register
Stoll’s Country Inn
10.2010 - 11.2011
- Hostess duties, customer service, operated cash register
Subway Sandwich Shop
03.2009 - 06.2010
- Customer service, food preparation, operated cash register, cleaned, compiled nightly paperwork and counted money
Education
License - Health And Life Insurance License
National Insurance Producer Registry
02-2024
Associates Degree - General Studies
Ivy Tech Community College
Evansville, INundefined
Central High School
Evansville, INundefined
Southern Indiana Career & Technical Center
Evansville, INSkills
- Insurance policy sales
- Building relationships
- Client service
- Client account management
- Management
- Training
Affiliations
- Future Farmers of America
- Member/Secretary
- Chapter SICTC
Timeline
Life Insurance Agent
Globe Life Liberty National
11.2023 - 09.2024
Preschool Teacher
Kid City USA
02.2023 - 10.2023
Quality Technician 3rd Shift Lead
Fishers Dynamics
11.2016 - 02.2021
Vuteq Manufacturing
01.2014 - 01.2016
Shift Manager
Dominos Pizza
07.2013 - 01.2014
Night Manager
Jimmy Johns
01.2013 - 07.2013
Donut Bank Bakery
11.2011 - 01.2013
Stoll’s Country Inn
10.2010 - 11.2011
Subway Sandwich Shop
03.2009 - 06.2010
Associates Degree - General Studies
Ivy Tech Community College
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Central High School
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Southern Indiana Career & Technical Center
License - Health And Life Insurance License
National Insurance Producer Registry
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