Katherine S Naula Ochoa
Chantilly,VA
Summary
Experienced specialist with a passion for delivering outstanding service.
Have worked in busy, pressurized environments where high standards are expected. Experienced in training and mentoring new members of staff.
Always looking to learn new skills, take on extra responsibilities, and grow professionally.
Self-motivated, team player with strong organizational and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Cashier
King Spa
Chantilly, VA
09.2024 - 09.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
Teacher Leader
T.E.A Center
McLean, Virginia
07.2024 - 08.2024
- Attended regular meetings with department heads to discuss progress towards meeting academic goals set by the board of education.
- Provided mentorship and guidance to new teachers on classroom management techniques, instructional strategies, and assessment practices.
- Compiled reports detailing student achievement data for review by principals or superintendents.
- Supervised students throughout day, both in classroom and outside during breaks.
Soda-Bar
Silver Diner
Chantilly, Virginia
10.2023 - 03.2024
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Cashier/ Costumer Service
M.C Floor Services
Falls Church, Virginia
09.2022 - 09.2023
- Performed daily tasks to ensure a neat, clean and organized store. Met sales goals, guaranteeing customer loyalty.
- Adhered to rules concerning uniform and cash register handling. Assisted with product display and pricing.
- Balanced sales and receipts.
- Processed credit card and check payments.
Cook Helper
Chef On Wheels
Chantilly, VA
06.2022 - 09.2022
- Notifying cooking staff and management if guests had any issues
- Performed daily tasks to ensure a neat, clean and organized store.
- Adhered to rules concerning uniform and cash register handling.
- Examine and inspected items and reported any damage to supervisor · Provided training and assistance to new cashiers.
- Assisted with product display and pricing.
- Cleaning and sanitizing kitchen equipment, assists in basic food preparation
- Receiving and storing products in fast food restaurant. Knowledge of general kitchen operations and of general food storage guidelines.
Education
High School Diploma -
Westfield High School
Chantilly, VA06-2024
Skills
- Health and wellness
- Motivating students
- Customer service, Restaurant experience, Food service, Bilingual
- Customer Service
- Customer Assistance
- Product Recommendations
- Payment Processing
- Credit and cash transactions
Languages
Spanish
Professional
English
Elementary
Timeline
Cashier
King Spa
09.2024 - 09.2024
Teacher Leader
T.E.A Center
07.2024 - 08.2024
Soda-Bar
Silver Diner
10.2023 - 03.2024
Cashier/ Costumer Service
M.C Floor Services
09.2022 - 09.2023
Cook Helper
Chef On Wheels
06.2022 - 09.2022
High School Diploma -
Westfield High School
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