Katherine Victoria Sweitz
Los Angeles,CA
Summary
Objective: Pursue a lifetime dream as a longterm career as a Flight Attendant
Overview
8
8
years of professional experience
Work History
Security Guard
Motion Picture Security
Los Angeles, CA
01.2020 - Current
- Keeping film equipment safe.
- Enforcing temporary traffic restrictions.
- Being aware of suspicious activity.
- Reporting anything that is or could be threatening to film equipment to superiors or police.
- Oversee premises, including entry and exit of employees and visitors daily to ensure safety.
Private Nanny
Joelle Glenn
08.2018 - 06.2020
- Providing care for 2 infants ages 2months to present (2 years/ 1.5 years).
- Full time live in/live out nanny to the 2 year old.
- Additionally watching a 4 and 5 year old simultaneously on occasion.
- Basic cooking, baking, and meal preparation.
- Maintain children’s bath time and meal time routine.
- Additional household duties such as tidying after playtime, grocery shopping, light housekeeping.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Made sure children were safe and protected from any possible dangers.
Waitress
Olive Garden
Greenville, NC
01.2020 - 03.2020
- Greeting and welcoming guests.
- Cash handling.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales
- Bussed and reset up to 3 tables per shift, working efficiently to keep dining room and work areas clean.
Sales Associate
Academy Sports + Outdoors
Greenville, NC
09.2018 - 12.2018
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Sales Associate
Sears Call Center
West Hills, CA
01.2018 - 06.2018
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Handled inbound calls per shift to provide callers with product and service information and generate quotes.
- Maintained organized and secure customer files to facilitate customer support and follow-up.
- Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
- Incorporated cross-selling, up-selling and add-ons and offered promotional items to increase sales.
Seasonal Sales Associate
See’s Candies
Woodland Hills, CA
12.2015 - 12.2017
- Engaged with customers to effectively build rapport and lasting relationships.
- Welcomed every guest with a sample and a positive attitude.
- Prepared customized boxes of chocolates neatly and to exact customer specifications.
- Delicately wrapped gift boxes with upmost care.
- Maintained store cleanliness and kept showcases presentable.
- Restocked merchandise and organized products in order of expiration dates to ensure fresh and quality chocolates.
- Implemented up-selling strategies such as recommending similar flavors and complementary purchases to boost revenue.
- Operated point-of-sale systems.
- Accurate cash handling.
Sales Associate
Macy's, Men's Suits Department
08.2016 - 11.2017
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
- Acquired suit measurements.
- Selling appropriately sized suits fitted to the individuals body type.
- Processing online orders.
- Folded and arranged merchandise in attractive displays to drive sales.
- Increased business sales utilizing product knowledge.
- Helped customers complete purchases, locate items and join reward programs or signing up for Macy's credit cards.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms..
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Member of the engagement committee.
Cake Decorating/Bakery Clerk/ Bagger
Ralphs Grocery Store
Newbury Park, CA
04.2013 - 10.2013
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Assisted customers by answering questions and fulfilling requests.
- Stocked merchandise, labeling items, arranging according to size or color and preparing attractive displays.
- Assisted customers with locating and choosing merchandise in any store department.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Education
DH Conley High School
completed Intro to Computers course - undefined
Pitt Community College
Skills
Customer service
Time management skills
Point of sale operation
Cash Handling
Basic math skills
Liquor law compliance
Liquor, beer and wine knowledge
Bartending License
Sales expertise
Timeline
Security Guard
Motion Picture Security
01.2020 - Current
Waitress
Olive Garden
01.2020 - 03.2020
Sales Associate
Academy Sports + Outdoors
09.2018 - 12.2018
Private Nanny
Joelle Glenn
08.2018 - 06.2020
Sales Associate
Sears Call Center
01.2018 - 06.2018
Sales Associate
Macy's, Men's Suits Department
08.2016 - 11.2017
Seasonal Sales Associate
See’s Candies
12.2015 - 12.2017
Cake Decorating/Bakery Clerk/ Bagger
Ralphs Grocery Store
04.2013 - 10.2013
completed Intro to Computers course - undefined
Pitt Community College
DH Conley High School