Organized and dedicated Administrative with proven track record of providing exceptional customer service, data entry and other skills in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated and detail-oriented with ethic work to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Pricing And Data Integrity Administrative Clerk
Kirk Supermarket Ltd
Grand Cayman, CI
07.2019 - 03.2022
Completed data entry tasks with accuracy and efficiency.
Provided support to Purchasing and Pricing Departments by entering, updating and maintaining accurate record of items.
Understanding and identifying universal barcodes and how harmonized tariff system works depending on nature of product.
Monitored and updated increased and decreased costs.
Analyzed margin and suggested prices and TPRs.
Conducted continuous data clean-up.
Managed invoicing and payment processing operations.
Warehouse Purchase Orders Conciliation.
Weekly Managers Special.
Responded to requests for information, accessed relevant files and maintained compliance with data integrity and security policies.
Verified data quality and checked source documents for accuracy.
Gained strong leadership skills by managing projects from start to finish
Resolved problems, improved operations and provided exceptional service
Purchasing Administrative Clerk
Kirk Supermarket Ltd
Grand Cayman, Cayman Island
09.2018 - 06.2019
Proceed, verified and reconciled various types of accounts payable invoices assigned according to calendar on daily basis.
Maintained consistent email and phone communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders, ensuring timely payments and proper approvals for necessary for processing.
Maintained complete documentation and records of all purchasing activities.
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Monthly reviews and follow up on open orders.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Other duties as designated by management.
Team Leader
Kirk Supermarket Ltd
Grand Cayman, Cayman Island
10.2017 - 08.2018
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Absences and disciplinary management, schedule and payroll.
Mentored and guided employees to foster proper completion of assigned duties.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Implemented new working processes to deliver multiple improvements.
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Led employee relations through effective communication, coaching, training and development.
Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
Grocery Clerk
Kirk Supermarket Ltd
Grand Cayman, CI
10.2016 - 09.2017
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers by finding items quickly to boost store satisfaction rates.
Pleasantly greeted customers and provided prompt and courteous service.
Rotated grocery products ensuring that expired or spoiled items were immediately removed.
Retrieved items for customers and verified prices
Assisted customers by finding items quickly to boost store satisfaction rates
Education
GED -
IPU Manuel Prieto Labrada
Cumanayagua Cienfuegos Cuba
10.2014
Skills
Account Management
Safety Processes
Cash Register Operations
Pricing Tool Development
Service Management
Software Solutions
Technical Support and Assistance
Purchasing Agreement Review
Certification
Basic Food Hygiene Certificated. November 9th 2016
Kirk Supermarket Induction. November 3rd 2016
Team Leader Development. November 3rd 2017
Customer Service. March 7th 2017
First Aid, CPR and AED. February 22nd 2018
Cybersecurity Awareness Training. October 24th 2019
Armed Robbery Compliance Seminary.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting