Katherinne Mendoza
Results-driven professional with extensive experience in housekeeping operations. Known
for implementing effective scheduling strategies and conducting thorough inspections to
maintain cleanliness standards. Dedicated to fostering a collaborative environment and
enhancing guest experiences through proactive problem-solving.
Work History
Assistant Housekeeping Inspection Manager
3 Years 11 Months-Supervise daily housekeeping operations to maintain cleanliness and brand standards.
-Coordinate staff schedules to improve workflow and service efficiency.
-Train and mentor new housekeeping employees on hotel procedures and best practices.
-Conduct room inspections and quality assurance checks to ensure guest satisfaction.
-Manage inventory and ordering of cleaning supplies, linens, and guest amenities.
-Coordinate with maintenance to resolve room issues promptly.
-Lead special projects, including deep cleans and event preparation.
-Monitor staff performance and provide coaching to improve productivity.
-Resolve guest housekeeping concerns professionally and efficiently.
Accounting Assistant
11 MonthsExecuted invoice entry into the system to ensure accurate financial records.
Conducted comprehensive inventory assessments to ensure accurate stock levels.
Facilitated collection and processing of necessary payments and receivables.