Kathery Espinoza
Leander,TX
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Committed to maintaining efficiency and excellent quality assurance.
Overview
5
5
years of professional experience
Work History
Big Smile Orthodontics
Dental Assistant
1025 Sendero Spring Dr
02.2024 - 11.2024
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
Front Desk Receptionist
Jefferson Dental &’ Orthodontics
9551 N. Lamar Blvd
02.2023 - 11.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Dental Receptionist
Luv Braces
Austin, TX
07.2022 - 12.2022
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
Sales Associate
Victoria Secret
Cedar Park
11.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
Team Member
Whataburger
05.2020 - 09.2020
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Resolved issues quickly to maintain productivity goals.
Education
High School Diploma -
Leander High School
Leander, TXSkills
- Customer Service and Assistance
- Cash Handling Accuracy
- Stocking and Replenishing
- Multitasking Strengths
- Self-Checkout Assistance
- Teamwork and Collaboration
Accomplishments
Certified Lash Technician
Languages
Spanish
Full Professional
Timeline
Big Smile Orthodontics
Dental Assistant
02.2024 - 11.2024
Front Desk Receptionist
Jefferson Dental &’ Orthodontics
02.2023 - 11.2023
Dental Receptionist
Luv Braces
07.2022 - 12.2022
Sales Associate
Victoria Secret
11.2020 - 01.2021
Team Member
Whataburger
05.2020 - 09.2020
High School Diploma -
Leander High School