Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Katheryn Bailey

Katheryn Bailey

Raleigh,NC

Summary

Seasoned and professional Ophthalmic Technician and Contact Lens Manager. Very close to graduating with a Bachelor of Science in Business Administration - Healthcare Management. I bring 19 years of experience and unparalleled dedication to patient satisfaction, while helping the Practice grow and achieve its corporate objectives. Fastidious assistant regarding direct patient care including initial workup, refraction, dilation, scribing for the doctor, Lensometer glasses neutralization; Optical experience includes blocking and edging of lenses, leading successful sales promotions, insurance practices and work order requirements. Successful at building loyal and long term relationships with customers and co-workers, meeting unique needs and managing dynamic requirements in busy office settings. Eager and ready to contribute to the company's success through hard work, attention to detail and excellent patient care and communication skills.

Overview

24
24
years of professional experience

Work History

Ophthalmic Technician

Raleigh Eye Center
Raleigh, NC
07.2017 - 12.2018
  • Skilled in all aspects of Ophthalmic technician duties and Contact Lens Department Management. Optical skills including dispensing, edging, meeting with Eyewear reps to keep Optical Shop stocked with latest eye wear trends. Assisted with choosing and fitting frames and helping patients add enhancements to lenses. Promoted to Contact Lens Department Manager. Handled all Insertion and Removal Instruction to patients, and ordered all contact lenses.

Ophthalmic Technician

Kelly Eye Center
Raleigh, NC
09.2006 - 12.2012
  • Pre-op technician for three physicians. Assisted with laser procedures including YAG and Argon laser. Training Program Director for new hire Technicians onboarding process.

Ophthalmic Technician

Raleigh Eye Center
Raleigh, NC
04.2003 - 08.2006
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans. Assisted physician with laser eye surgery for vision corrective procedures including PRK, and RK.

Ophthalmic Technician

Greystone Ophthalmology
Hickory, NC
01.2000 - 04.2003
  • All patient workups including H&P, medication review, Auto-refraction, lens neutralization, refraction, dilation, scribe for Physician, and front office management training.

Surgical Scheduler Coordinator

The Laird Clinic
Charlotte, NC
04.1995 - 12.1999
  • Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery. Also maintained efficient surgery schedule by monitoring daily patient surgery load and resolving potential conflicts. Increased surgical load by 10%, achieving efficiency while never compromising on Patient care.

Education

Bachelor of Science - Business Administration

Western Governors University, Salt Lake City, UT
02.2023
  • Majored in Healthcare Management

Ophthalmic Technology

JCAHPO, Certified Ophthalmic Technician -NOT YET CERTIFIED
02.2003

I successfully completed the home study course in 2/2003. I am currently re-taking the course and once hired, will take the Certified Ophthalmic Assistant test. I plan to continue on and eventually become a Certified Opthalmic Technician. I am required to have a Physician sponsor in order to sit for the exam.

Skills

  • EMR and Information Systems Management Knowledge
  • Leadership and Management skills and capabilities
  • Project organization/Oversight
  • Multidisciplinary team collaboration
  • Training and mentoring
  • Patient education and counseling
  • Laser Surgery Assistance
  • Manual Refractions

Affiliations

Member and Inductee - Phi Theta Kappa Honor Society

Member - Association of Clinical Research Professionals

Member - National Association of Healthcare Access Management

Timeline

Ophthalmic Technician - Raleigh Eye Center
07.2017 - 12.2018
Ophthalmic Technician - Kelly Eye Center
09.2006 - 12.2012
Ophthalmic Technician - Raleigh Eye Center
04.2003 - 08.2006
Ophthalmic Technician - Greystone Ophthalmology
01.2000 - 04.2003
Surgical Scheduler Coordinator - The Laird Clinic
04.1995 - 12.1999
Western Governors University - Bachelor of Science, Business Administration
JCAHPO - , Ophthalmic Technology
Katheryn Bailey